Soyeon Kwon

Organizational Behavior and Human Resource Management · 2012

A researcher in the Science corpus: 1 paper; trusts 1 researcher and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

Whom Soyeon Kwon trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. James G. Maxham
  2. Yany Grégoire

Papers from Soyeon Kwon's perspective

Ordered by how strongly the researchers Soyeon Kwon trusts endorse each paper. Same corpus, a different order for every researcher.

  1. TOWARD AN UNDERSTANDING OF INEQUITY.
  2. Satisfaction: A Behavioral Perspective on the Consumer
  3. Service recovery's influence on consumer satisfaction, positive word-of-mouth, and purchase intentions
  4. Firms Reap what they Sow: The Effects of Shared Values and Perceived Organizational Justice on Customers’ Evaluations of Complaint Handling
  5. Measuring the Customer Experience in Online Environments: A Structural Modeling Approach
  6. Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies
  7. The effects of relationship quality on customer retaliation
  8. Mediation analysis. (Annual Review of Psychology)
  9. Caregiving Decisions, Well-Being, and Performance: The Effects of Place and Provider as a Function of Dependent Type and Work-Family Climates
  10. A comparison of attitude, personality, and knowledge predictors of service-oriented organizational citizenship behaviors. (Journal of Applied Psychology)

Their papers