Anupama Sukhu

Organizational Behavior and Human Resource Management · 2019

A researcher in the Science corpus: 1 paper; trusts 3 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

Whom Anupama Sukhu trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Heesup Han
  2. I. Lin
  3. Yunhi Kim
  4. L. Saari
  5. Anna S. Mattila
  6. Joseph F. Hair
  7. Kisang Ryu
  8. Marco Perugini

Papers from Anupama Sukhu's perspective

Ordered by how strongly the researchers Anupama Sukhu trusts endorse each paper. Same corpus, a different order for every researcher.

  1. The Role of Emotions in Service Encounters
  2. Ability of Experience Design Elements to Elicit Emotions and Loyalty Behaviors (Decision Sciences)
  3. Evaluating a servicescape: the effect of cognition and emotion
  4. Restaurant Servicescape, Service Encounter, and Perceived Congruency on Customers' Emotions and Satisfaction
  5. The Effect of Environmental Perceptions on Behavioral Intentions Through Emotions: The Case of Upscale Restaurants
  6. Personality, satisfaction, image, ambience, and loyalty: Testing their relationships in the hotel industry
  7. Managing the Total Customer Experience
  8. The Effect of Recovery Locus Attributions and Service Failure Severity on Word-of-Mouth and Repurchase Behaviors in the Hospitality Industry
  9. The role of desires and anticipated emotions in goal-directed behaviours: broadening and deepening the theory of planned behaviour. (British Journal of Social Psychology)
  10. An investigation of green hotel customers' decision formation: developing an extended model of the theory of planned behavior.

Their papers