Lawrence Leung

Organizational Behavior and Human Resource Management · with Matanda · 2013

A researcher in the Science corpus: 1 paper; trusts 6 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

Whom Lawrence Leung trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Edward L. Deci
  2. M. Meuter
  3. Richard M. Ryan
  4. Fred D. Davis
  5. Mary Jo Bitner
  6. Amy L. Ostrom
  7. Hyun-Joo Lee
  8. Kristopher J Preacher

Papers from Lawrence Leung's perspective

Ordered by how strongly the researchers Lawrence Leung trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology
  2. Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters
  3. Psychological Implications of Customer Participation in Co-Production
  4. Implementing successful self-service technologies
  5. Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies
  6. Determinants and Outcomes of Customers' Use of Self-Service Technology in a Retail Setting
  7. Interpersonal service quality, self-service technology (SST) service quality, and retail patronage
  8. Structural equation modeling with EQS : basic concepts, applications, and programming
  9. An attitudinal model of technology-based self-service: Moderating effects of consumer traits and situational factors
  10. Intentions to Use Self-Service Technologies: A Confluence of Multiple Attitudes

Their papers