Jennifer L. Cox

Organizational Behavior and Human Resource Management · 2001–2004

A researcher in the Science corpus: 2 papers; trusts 2 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

Whom Jennifer L. Cox trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Amna Kirmani

Who trusts Jennifer L. Cox overall

  1. Thomas Allard
  2. Kelly L. Haws

Papers from Jennifer L. Cox's perspective

Ordered by how strongly the researchers Jennifer L. Cox trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Angry customers don't come back, they get back: The experience and behavioral implications of anger and dissatisfaction in services
  2. No Pain, No Gain: A Critical Review of the Literature on Signaling Unobservable Product Quality
  3. Rule-based price fairness and its effect on willingness to purchase
  4. Beyond valence in customer dissatisfaction: A review and new findings on behavioral responses to regret and disappointment in failed services
  5. Fair process revisited: Differential effects of interactional and procedural justice in the presence of social comparison information
  6. Dynamic pricing in internet retail: Effects on consumer trust
  7. An Integrative Model Of Organizational Trust
  8. Outraged Consumers: Getting Even at the Expense of Getting a Good Deal
  9. Multiple reference points in satisfaction and fairness assessment
  10. CHAPTER EIGHT. Fairness as a Constraint on Profit Seeking: Entitlements in the Market

Their papers