E. Bueno
Strategy and Management · 2004–2019
A researcher in the Science corpus: 2 papers; trusts 1 researcher and is trusted by 0 researchers here, as inferred from the citation graph.
Subfields
- Strategy and Management — 7 citations into it
Whom E. Bueno trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Papers from E. Bueno's perspective
Ordered by how strongly the researchers E. Bueno trusts endorse each paper. Same corpus, a different order for every researcher.
- Empirical research on the resource‐based view of the firm: an assessment and suggestions for future research
- Strategic alliances as social capital: a multidimensional view
- Managing the Total Customer Experience
- New measurement scales for evaluating perceptions of the technology‐mediated customer service experience
- Understanding customer experience. (Harvard Business Review)
- Conceptualizing and measuring experience quality: the customer's perspective
- Service quality: beyond cognitive assessment
- From experiential psychology to consumer experience
- Visitors' experience, mood and satisfaction in a heritage context: evidence from an interpretation center.
- DYNAMIC CAPABILITIES, WHAT ARE THEY?
Their papers
- Measuring customer experience in service: A systematic review (2019) — 126 citations
- The role of social capital in today's economy (2004) — 193 citations