Rahim Mosahab
Organizational Behavior and Human Resource Management · 2010
A researcher in the Science corpus: 2 papers; trusts 2 researchers and is trusted by 0 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 15 citations into it
- Marketing — 13 citations into it
- Information Systems and Management — 5 citations into it
Whom Rahim Mosahab trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Who trusts Rahim Mosahab overall
Papers from Rahim Mosahab's perspective
Ordered by how strongly the researchers Rahim Mosahab trusts endorse each paper. Same corpus, a different order for every researcher.
- Customer satisfaction and retail banking: an assessment of some of the key antecedents of customer satisfaction in retail banking
- Winning the battle for customers
- The key determinants of Internet banking service quality: a content analysis
- Using DEA-neural network approach to evaluate branch efficiency of a large Canadian bank (Expert systems with applications)
- Bank service quality: evidence from five Balkan countries
- Customer perceptions of service quality in the banking sector of a developing economy: a critical analysis
- The consumer’s reaction to delays in service
- A structural equation modelling of the antecedents of relationship quality in the Malaysia banking sector
- Understanding the Relationships of Quality, Value, Equity, Satisfaction, and Behavioral Intentions Among Golf Travelers
- SME banking loyalty (and disloyalty): a qualitative study in Hong Kong
Their papers
- SERVICE QUALITY, CUSTOMER SATISFACTION AND LOYALTY: A TEST OF MEDIATION (2010) — 383 citations
- The Impact of Service Quality on Customer Loyalty: A Study of Banks in Penang, Malaysia (2010) — 433 citations