Understanding the Relationships of Quality, Value, Equity, Satisfaction, and Behavioral Intentions Among Golf Travelers

By Joe Hutchinson, Fujun Lai, Youcheng Wang. 2009

504 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/74c352ae4804e2e430219dcbaa27cf6a386441e9

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Citations in the corpus

Re-examining the relationships among perceived quality, value, satisfaction, and destination loyalty (2018, background): “However, this model also has its limitations in that “quality is not only mediated by perceived value and satisfaction in the prediction of loyalty and behavioral intentions, but also has a direct relationship on behavioral intentions” (Hutchinson et al., 2009: 301).”
Event Quality, Perceived Value, Destination Image, and Behavioral Intention of Sports Events: The Case of the IAAF World Championship, Daegu, 2011 (2013, background): “In addition, Hutchinson et al. (2009) found that golf travelers’ positive perceived value led to their positive behavioral intention (e.g. intention to revisit and word-of-mouth).”
Synthesizing the effects of experiential quality, excitement, equity, experiential satisfaction on experiential loyalty for the golf industry: The case of Hainan Island (2016, background): “According to several researchers (e.g. Aziz et al., 2012; Hutchinson et al., 2009; Jin et al., 2015; Wu & Li, 2014, 2015; Yuan & Wu, 2008), very few studies examine the quality of experiences in a golf context, including diverse psychological and physical aspects, and the simultaneous links among…”
Destination Fascination and Destination Loyalty: Subjective Well-Being and Destination Attachment as Mediators (2020, background): “Revisit intention and positive word of mouth are two behavioral intentions widely used in measuring destination loyalty (Chi and Qu 2008; Hutchinson, Lai, and Wang 2009; Phillips et al. 2013; Yoon and Uysal 2005).”
Relationships Among Perceived Value, Satisfaction, and Loyalty: Community-Based Ecotourism in Korea (2017, background): “…supported by studies on Croatian tourists visiting Dubrovnik, Croatia (Bajs, 2015); heritage tourists visiting Taiwan (Chen & Chen, 2010); studies on golf travelers in the United States (US) (Hutchinson et al., 2009); and studies on food events in the southwestern part of the US (Kim et al., 2011).”
Measuring Users’ Value Experience on a Travel Website (e-Value) (2015, background): “It compares functional and economic benefits versus sacrifices (see Kashyap and Bojanic 2000; Hutchinson, Lai, and Wang 2009).”
The influence of service quality on revisit intention: The mediating role of WOM and satisfaction (Case study: Guilan travel agencies) (2018, background): “Alexandris, Dimitriadis, and Markata (2002), Hutchinson, Lai, and Wang (2009), and Oh (1999) all indicate that the perceived service quality has both direct and indirect effects on post behaviour of word-ofmouth communication.”
Make It Memorable: Tourism Experience, Fun, Recommendation and Revisit Intentions of Chinese Outbound Tourists (2020, background): “It is also a crucial variable in measuring the quality of service in the field of behavioral research, and a key concept that ultimately affects business performance via the acquisition of more customers [55].”