Michael D. Hartline
Organizational Behavior and Human Resource Management · 2005–2010
A researcher in the Science corpus: 2 papers; trusts 1 researcher and is trusted by 7 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 7 citations into it; #3,197 of 8,741 by trust here, #3,695 by citations
Whom Michael D. Hartline trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Who trusts Michael D. Hartline overall
Papers from Michael D. Hartline's perspective
Ordered by how strongly the researchers Michael D. Hartline trusts endorse each paper. Same corpus, a different order for every researcher.
- The Customer Orientation of Service Workers: Personality Trait Effects on Self-and Supervisor Performance Ratings
- Service profit chain
- The knowledge management puzzle: Human and social factors in knowledge management (IBM Systems Journal)
- The dangers of poor construct conceptualization
- Multidimensional Constructs in Organizational Behavior Research: An Integrative Analytical Framework
- Back-Translation for Cross-Cultural Research
- Climate quality and climate consensus as mediators of the relationship between organizational antecedents and outcomes. (Journal of Applied Psychology)
- Accounting for common method variance in cross-sectional research designs. (Journal of Applied Psychology)
- Essentials of Psychological Testing (PsyPag Quarterly)
- Leadership and Procedural Justice Climate as Antecedents of Unit-Level Organizational Citizenship Behavior.
Their papers
- Managing the Ethical Climate of Customer-Contact Service Employees (2005) — 229 citations
- Customer and Frontline Employee Influence on New Service Development Performance (2010) — 265 citations