The knowledge management puzzle: Human and social factors in knowledge management

By J. Thomas, Wendy A. Kellogg, Thomas Erickson. IBM Systems Journal, 2001

364 citations recorded by the source corpus.

Subfields: Communication, Social Psychology, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/f1f4611285f37302f1b21b7d77383ca338664f1a

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Communication

1. Juan Gabriel Cegarra-Navarro

In Social Psychology

1. Charles H. Schwepker

In Sociology and Political Science

1. Charles H. Schwepker
2. Osman M. Karatepe
3. Jay P. Mulki

Citations in the corpus

• Linking organizational learning and customer capital through an ambidexterity context: an empirical investigation in SMEs1 (2007, background): “( 2001 ) argue that a successful learning system is the one that includes a knowledge community, where people can interact with the discovery, use and manipulation of knowledge and Tsoukas and Vladimirou ( 2001 ) argue that knowledge practices might vary depending on the context (sector, stability o”
• Managing the Ethical Climate of Customer-Contact Service Employees (2005, background): “In essence, cultural control, and the firm’s ethical climate, is engendered partly through an informal socialization process that includes shared communication and even simple conversation (cf. Allen and Meyer 1990; Thomas, Kellogg, and Erickson 2001).”