Riza Casidy

Marketing · 2015–2018

A researcher in the Science corpus: 4 papers; trusts 32 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

Whom Riza Casidy trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Yany Grégoire
  2. T. M. Tripp
  3. Judith T. M. Gulikers
  4. J. D. Westaby
  5. Andrew F. Hayes
  6. Karl Aquino
  7. Yelena Tsarenko
  8. Kristopher J Preacher
  9. Katja Gelbrich
  10. Marius Claudy

Who trusts Riza Casidy overall

  1. M. K. Hasan

Papers from Riza Casidy's perspective

Ordered by how strongly the researchers Riza Casidy trusts endorse each paper. Same corpus, a different order for every researcher.

  1. When Customer Love Turns into Lasting Hate: The Effects of Relationship Strength and Time on Customer Revenge and Avoidance (Journal of Marketing)
  2. The effects of relationship quality on customer retaliation
  3. When Do Customers Offer Firms a 'Second Chance' Following a Double Deviation? The Impact of Inferred Firm Motives on Customer Revenge and Reconciliation
  4. How employees respond to personal offense: the effects of blame attribution, victim status, and offender status on revenge and reconciliation in the workplace. (Journal of Applied Psychology)
  5. Application of Fairness Theory to Service Failures and Service Recovery
  6. The effect of customers' emotional responses to service failures on their recovery effort evaluations and satisfaction judgments
  7. A five-dimensional framework for authentic assessment
  8. A Motivational Science Perspective on the Role of Student Motivation in Learning and Teaching Contexts.
  9. Computational procedures for probing interactions in OLS and logistic regression: SPSS and SAS implementations (Behavior Research Methods)
  10. A transactional model of forgiveness in the service failure context: a customer‐driven approach

Their papers