Do consumers really care about corporate responsibility? Highlighting the attitude—behaviour gap

By Emma Boulstridge, Marylyn Carrigan. 2000

617 citations recorded by the source corpus.

Subfields: Marketing, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/ff6e2091755cfb085dcf3665ca32627b6958e0c4

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Citations in the corpus

The Importance of Social Product Attributes in Consumer Purchasing Decisions: A Multi-Country Comparative Study (2010, positive): “These concerns reveal the existence of an attitude-behaviour gap with respect to the impact of social issues on consumer purchases when attitudes are measured simply (Boulstridge & Carrigan, 2000; Carrigan & Attala, 2001; Simon, 1995; Ulrich & Sarasin, 1995).”
An Exploratory Study into the Factors Impeding Ethical Consumption (2011, background): “…to date include the limited availability of ethical products (Nicholls and Lee, 2006); the excessive bombardment of consumers with messages (Boulstridge and Carrigan, 2000); inertia in consumption choice (Boulstridge and Carrigan, 2000); and consumer scepticism of ethical symbols (Nicholls…”
Segmenting consumers’ reasons for and against ethical consumption (2014, background): “…(Griskevicius et al., 2010) and much literature indicates that most consumers are unwilling to compromise on price, value, quality, and brand (see, Boulstridge and Carrigan, 2000; Carrigan and Attalla, 2001; Auger et al., 2003; Carrigan et al., 2004; Didier and Lucie, 2008; Auger et al., 2010;…”
Consumer social responses to CSR initiatives versus corporate abilities (2013, background): “On the other hand, other research indicates the relationship between a company’s CSR actions and consumers’ reactions is not always direct and evident, suggesting numerous factors for the effects of a firm’s CSR activities on consumer purchase intentions (Boulstridge and Carrigan, 2000; Carrigan and”
Why Ethical Consumers Don’t Walk Their Talk: Towards a Framework for Understanding the Gap Between the Ethical Purchase Intentions and Actual Buying Behaviour of Ethically Minded Consumers (2010, background): “These authors suggest that in research considering ethical issues, attitudes and intentions, people respond with answers they believe to be socially acceptable, overstating the importance of ethical considerations in their buying behaviour (Auger and Devinney, 2007; Boulstridge and Carrigan, 2000; D”
The social economics of ethical consumption: Theoretical considerations and empirical evidence (2009, result): “11 stated attitude and reported behavior is quite imperfect, as many other studies have found (Boulstridge and Carrigan 2000, Auger and Devinney 2007).”
The Socio-Demographic and Psychological Predictors of Residential Energy Consumption: A Comprehensive Review (2015, background): “This discrepancy has been referred to as a “value-action gap” and/or “attitude-action gap”, and has been observed across many domains of human behavior [26,101–103].”
Ethical Consumption and New Business Models in the Food Industry. Evidence from the Eataly Case (2013, background): “Moreover, previous research has identified the role of other factors related more closely to the ethical product itself which affect the attitude–behaviour gap: the higher prices of ethical products, the potential loss of quality, the additional effort required to select these kinds of products (Bra”
Towards a Holistic Approach of the Attitude Behaviour Gap in Ethical Consumer Behaviours: Empirical Evidence from Spain (2011, background): “While a number of studies (e.g., Creyer and Ross 1997; Mohr et al. 2001; Fernandez-Kranz and Merino-Castello 2005) suggest that consumers will prefer to buy products from socially responsible firms (i.e., that have adopted Fair Trade practices, do not pollute the environment, prioritize their employ”
Studying the ethical consumer: a review of research (2007, background): “Under such circumstances it could be considered hardly surprising that an attitude–behaviour gap has been reported in terms of a weak relationship between what consumers say, and what they do (Burke et al., 1993; Roberts, 1996; Boulstridge and Carrigan, 2000).”