The role of cognitions and emotions in the music-approach-avoidance behavior relationship

By J. Sweeney, F. Wyber. 2002

281 citations recorded by the source corpus.

How researchers see this paper

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An integrative framework capturing experiential and utilitarian shopping experience (2007, background): “In particular, the formation of utilitarian service quality and merchandise quality inferences from experiential store environment cues has been addressed by a number of researchers (Baker et al., 1994, 2002; Chebat and Michon, 2003; Sweeney and Wyber, 2002).”
Social Servicescape: The Impact of Social Factors on Restaurant Image and Behavioral Intentions (2015, background): “Although customers’ affective responses to ambience have been studied (e.g., Lin, 2009; Sweeney & Wyber, 2002), there is a lack of research on customers’ emotional reactions to social factors.”
The Presence of a Pleasant Ambient Scent in a Fashion Store (2013, background): “Music (e.g., Sweeney & Wyber, 2002), color (e.g., Crowly, 1993), lighting (e.g., Areni & Kim, 1994), crowding (Michon, Chebat, & Turley, 2005), and ambient scents (e.g., Seo, Roidl, Müller, & Negoias, 2010) are a few atmospheric cues that have been found to affect consumers.”
Music and consumption experience: a review (2011, background): “Music differentiates a store from its competitors and reinforces the store's image ( Sweeney and Wyber, 2002”
Let the music play...or not: the influence of background music on consumer behaviour (2012, unknown): “In line with this, Sweeney and Wyber (2002) found that females preferred slow top-40 music, which was related to a higher perception of service quality and pleasure.”