How top PR professionals handle hearsay: corporate rumors, their effects, and strategies to manage them

By Nicholas DiFonzo, P. Bordia. 2000

119 citations recorded by the source corpus.

Subfields: Communication, Social Psychology, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/f9d6f955c040095f7651690a791889036326bfec

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Communication

1. P. Bordia
2. Nicholas DiFonzo
3. C. Gallois
4. Elizabeth Jones
5. Victor Callan

In Social Psychology

1. P. Bordia
2. Nicholas DiFonzo
3. A. Abdollahi
4. C. Gallois
5. Anees J. Ali
6. Victor Callan
7. Shaker A. Zahra

In Sociology and Political Science

1. P. Bordia
2. Nicholas DiFonzo
3. Victor Callan
4. Elizabeth Jones
5. C. Gallois
6. A. Abdollahi
7. Anees J. Ali
8. Hugo Mercier

Citations in the corpus

• Management Are Aliens! (2006, background): “Therefore, we called these statements gossip-rumors (see DiFonzo & Bordia, 2000, for a similar categorization).”
• Problem Solving in Social Interactions on the Internet: Rumor As Social Cognition (2004, background): “Address correspondence to Prashant Bordia, School of Psychology, University of Queensland, Brisbane, QLD 4072, Australia; prashant@psy.uq.edu.au. such as the massmedia, government agencies, or corporate management (DiFonzo and Bordia 1998, 2000; DiFonzo et al. 1994).”
• Organizational Citizenship Behavior in Concern of Communication Satisfaction: The Role of the Formal and Informal Communication (2010, background): “…satisfaction (Holtzhausen, 2002), decreases coordination costs (Sine, Mitsuhashi, & Kirsch, 2006), reduce conflict, reinforce trust and overall satisfaction (Chio, Hsieh, & Yang, 2004), and finally reduce the negative effects of rumors which lead to obtaining satisfaction (Difonzo & Bordia, 2000).”