A study of hotel information technology applications

By R. Law, Giri Jogaratnam. 2005

325 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/f8cae02d25bbf10a3fabe4b08fc0e32e4c92f03d

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In Information Systems and Management

In Organizational Behavior and Human Resource Management

In Sociology and Political Science

Citations in the corpus

Progress in information technology and tourism management: 20 years on and 10 years after the Internet - the state of eTourism research. (2008, background): “Law and Jogaratnam (2005) advocated that technologies can become part of the strategic planning process of a business only when managers make full use of it.”
An empirical examination of the acceptance behaviour of hotel front office systems: An extended technology acceptance model (2008, background): “Law and Jogaratnam (2005) stated that hotels have widely adopted technologies to improve operational efficiency, enhance service quality, and lessen costs.”
INFORMATION TECHNOLOGY APPLICATIONS IN HOSPITALITY AND TOURISM: A REVIEW OF PUBLICATIONS FROM 2005 TO 2007 (2009, background): “Law and Jogaratnam (2005) further suggested that IT can transform the nature of tourism and hospitality products, processes, businesses, and competition, and that tourism and hospitality organizations that have failed to master the right IT systems would find difficult to direct and manage their…”
TOURISM AND HOTEL COMPETITIVENESS RESEARCH (2009, background): “Information Technology (IT), such as the Internet, intranets, and central reservation systems, is one of the crucial technology investments that are often made by hotels to improve performance (Wong & Kwan, 2001; Alpar & Kim, 1990; Mahmood & Mann, 1993; Law & Jogaratnam, 2005).”
Intellectual Capital and Business Performance: What Structural Relationships Do They Have in Upper‐Upscale Hotels? (2012, background): “Information technology is particularly useful in the modern hotel business environment, as it makes employees more productive and attentive to customers (Law and Jogaratnam, 2005).”