Progress in information technology and tourism management: 20 years on and 10 years after the Internet - the state of eTourism research.

By Dimitrios Buhalis, R. Law. 2008

3,608 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/862fb90d5a788335f20fd03bb76be7e143aca153

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In Information Systems and Management

In Organizational Behavior and Human Resource Management

In Sociology and Political Science

Citations in the corpus

The effect of perceived trust on electronic commerce: Shopping online for tourism products and services in South Korea (2011, background): “The energetic growth and development of the tourism industry can in part be attributed to the Internet and ICT (Buhalis & Law, 2008).”
Understanding consumer intention to participate in online travel community and effects on consumer intention to purchase travel online and WOM: An integration of innovation diffusion theory and TAM with trust (2016, neutral): “Information Communication Technologies, especially the Internet, is leading to great developments in the tourism industry (Buhalis & Law, 2008).”
Application of Construal-Level Theory to Promotional Strategies in the Hotel Industry (2016, background): “…relied on assistance from others (e.g., travel agents) in their external searches, individual travelers nowadays independently search external information easily on the Internet, which is one of the most convenient and preferred information search methods for their travel (Buhalis and Law 2008).”
Tourism and the smartphone app: capabilities, emerging practice and scope in the travel domain (2014, background): “An aspect of social media, well documented in the tourism ﬁeld, is the use of Web 2.0 for user-generated content (Buhalis & Law, 2008).”
The digital revolution in the travel and tourism industry (2019, background): “Its technological evolution has been constant and significant (Buhalis and Law 2008).”
Sharing Economy in Travel and Tourism: The Case of Home-Swapping in Italy (2015, background): “As Buhalis and Law (2008) note in this regard, “the development of ICTs and particularly the Internet empowered the ‘new’ tourist who is becoming knowledgeable and who is increasingly seeking exceptional value for money and time.”
Hospitality and Tourism Online Reviews: Recent Trends and Future Directions (2015, background): “Hotels, be they luxury or best value, use online travel agents (OTAs) or booking platforms, and online sales form the biggest part of their revenue (Buhalis & Law, 2008).”
Bibliometric visualisation: an application in tourism crisis and disaster management research (2019, methodology): “Various methods have been used to summarise the research themes and identify fields of knowledge (Buhalis & Law, 2008; Hallin & Marnburg, 2008; Hjalager, 2010; Law, Qi, & Buhalis, 2010; Williams & Baláž, 2015), or to statistically quantify relevant research information such as authors,…”
Real-time co-creation and nowness service: lessons from tourism and hospitality (2019, background): “…include the interaction of people and organisation; interaction of people and information; interaction of people and technology; technological implementation; interaction of organisation and information; and interaction of organisation and technology (Buhalis & Law, 2008; Yuan, Tseng, & Ho, 2019).”
SoCoMo marketing for travel and tourism: Empowering co-creation of value (2015, background): “Consumers demand highly personalised products and information that are related to their individual context and an effective way to communicate dynamically (Buhalis & Law, 2008).”
Using internet technologies (such as Skype) as a research medium: a research note (2012, background): “Further, tourism-related services have emerged as one prominent product promoted through the internet (Buhalis and Law, 2008; Williams and Palmer, 1999).”