Strategic stress management : an organizational approach

By V. Sutherland, Cary L. Cooper. 2000

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The cost of violence/stress at work and the benefits of a violence/stress-free working environment (2001, background): “Whilst access to social support is being emphasised as a positive force in the coping process, the presence of other individuals may also impact negatively on the situation by adding pressure, due to being a source of distraction or irritation (Sutherland & Cooper, 2000).”