The Role of Corporate Reputation in Determining Investor Satisfaction and Loyalty

By Sabrina Helm. 2007

310 citations recorded by the source corpus.

Subfields: Accounting, Marketing, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/ec06b75f5a5a11e21d23a918d06d533631b9b333

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Accounting

1. D. Kantur
2. C. Maden
3. E. Telci
4. Hamed M. Shamma
5. E. Arıkan
6. Richard Lynch
7. Zhongqi Jin
8. Nadine Gatzert

In Marketing

1. Nadine Gatzert
2. D. Kantur
3. C. Maden
4. E. Telci
5. Hamed M. Shamma
6. Rafael Bravo
7. E. Arıkan
8. José Miguel Pina

In Strategy and Management

1. Nadine Gatzert
2. D. Kantur
3. C. Maden
4. E. Telci
5. Hamed M. Shamma
6. Rafael Bravo
7. E. Arıkan
8. José Miguel Pina

Citations in the corpus

• The Impact of Corporate Reputation and Reputation Damaging Events on Financial Performance: Empirical Evidence from the Literature (2015, background): “1997), lower bank/institutional loan spreads (Demiroglu/James 2010), credit spreads (Himme/Fischer 2014), investor affective loyalty and satisfaction (Helm 2007)”
• Linking corporate social responsibility to corporate reputation: A study on understanding behavioral consequences (2012, methodology): “Similarly, employees that are affiliated with more prestigious firms feel more committed to their firms (Cable and Turban, 2003; Helm, 2007) and do not consider leaving these companies since withdrawal from reputable firms would deteriorate their self-images (Mignonac et al., 2006).”
• Toward a Comprehensive Understanding of Corporate Reputation: Concept, Measurement and Implications (2012, background): “In recent years, there has been increased emphasis on the value of the reputation by both scholars and practitioners (Fombrun and Van Riel 2004; Bromley 2002; Chun, 2005; Hillenbrand and Money, 2006; Helm, 2007; Chettamronchai, 2010).”
• The moderating influences on the relationship of corporate reputation with its antecedents and consequences: A meta-analytic review (2015, background): “Firms with higher reputations are linked with sound financial performance (Roberts & Dowling, 2002), higher customer loyalty (Bartikowski, Walsh, & Beatty, 2011), and, greater satisfaction of key stakeholders such as: customers (Walsh&Beatty, 2007), employees (Chun&Davies, 2010) and investors (Helm,”
• The role of bank image for customers versus non‐customers (2009, background): “For example, some authors conclude that corporate image has an influence on investors ( Helm, 2007”