First-Store Loyalty and Retention

By R. East, Kathy Hammond, Patricia Harris, W. Lomax. 2000

142 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/e6325f507e728b6cc596a5b432772d2f13327b48

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Marketing

1. L. Meyer‐Waarden
2. Christophe Benavent
3. A. Josiassen
4. I. Karpen
5. Yuping Liu
6. Rong Yang

In Organizational Behavior and Human Resource Management

1. A. Josiassen
2. L. Meyer‐Waarden
3. A. Assaf
4. Christophe Benavent
5. I. Karpen
6. Yuping Liu
7. Rong Yang

Citations in the corpus

• Consumer ethnocentrism and willingness to buy: Analyzing the role of three demographic consumer characteristics (2011, background): “Research into the importance of time for purchasing choice behaviour ( East et al. , 1995, 2000”
• Multi-outlet retail site location assessment (2004, background): “That has been confirmed by recent studies in loyalty and retention (East et al., 2000) and by growth of retail geography planning (Birkin et al., 2002). But, as Hernández and Bennison (2000) notice, although formal techniques of location analysis have been available for over 50 years, most retailers”
• Grocery retail loyalty program effects: self-selection or purchase behavior change? (2009, background): “However, consumers generally have a focal store (East et al. 2000) in which they spend the majority of their SOW (i.”