User experience - a research agenda

By Marc Hassenzahl, Noam Tractinsky. Behavior and Information Technology, 2006

3,025 citations recorded by the source corpus.

View Paper: https://www.semanticscholar.org/paper/e4d1b878ad0df0016546e403fb4237590cc9951a

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In Human-Computer Interaction

Citations in the corpus

What is user engagement? A conceptual framework for defining user engagement with technology (2008, neutral): “…2003) and is contingent upon attributes of the user (e.g., motivations, expectations), system (e.g., usability), and contextual or environmental (e.g., organizational culture) characteri-stics (Hassenzahl & Tractinsky, 2006), in addition to task (Marchionini, 1995) and content (Toms, 2002).”
Needs, affect, and interactive products - Facets of user experience (2010, background): “Recently, the field of Human–Computer Interaction (HCI) has witnessed a growing interest in an experiential perspective on the design and evaluation of interactive products (see Hassenzahl (2010) and Hassenzahl and Tractinsky (2006) for an overview).”
Understanding, scoping and defining user experience: a survey approach (2009, neutral): “Definition, User experience, Survey, ISO, Usability”
Digital innovation strategy: A framework for diagnosing and improving digital product and service innovation (2017, background): “Users are affected by beauty and appearance; therefore, these aspects need to be carefully lever-aged and aimed at evoking a positive emotional response from the user (Hassenzahl & Tractinsky, 2006; Tractinsky, Cokhavi, Kirschenbaum, & Sharﬁ, 2006).”
The Inference of Perceived Usability From Beauty (2010, background): “…become a part of user experience research, an approach to HCI, which emphasizes subjectively experienced, positive, and noninstrumental outcomes of owning and using interactive products as a complement to the traditional, predominantly task-oriented approach (e.g., Hassenzahl & Tractinsky, 2006).”
Gen Y customer loyalty in online shopping: An integrated model of trust, user experience and branding (2016, background): “Hassenzahl and Tractinsky (2006) state that due to the advancements in technologies, interactive products and services became not only more useful and usable, but also more fashionable.”
Exploring influencing variables for the acceptance of social robots (2013, background): “According to researchers in the human–computer interaction [12,13], there are both utilitarian and hedonic product aspects.”
Usability, aesthetics and emotions in human–technology interaction (2007, background): “Like others (eg, Hassenzahl & Tractinsky, 2006 ), we therefore argue for a broader perspective that regards user experiences as a compound of three basic elements:”
The influence of hedonic and utilitarian motivations on user engagement: The case of online shopping experiences (2010, background): “Hassenzahl and Tractinsky (2006) conceptualized user experience as having three distinct but overlapping facets: (1) emotional and affective; (2) experiential; and (3) " beyond the instrumental.”
What is XR? Towards a Framework for Augmented and Virtual Reality (2022, background): “…today, most picture a head mounted system that occludes information from the environment while presenting information depicting a 1 Congruent with Hassenzahl and Tractinsky (2006), we conceptualize user experience as a multidimensional, complex construct that is the consequence of the user ’ s…”