Evaluating the Role of Trust in Consumer Adoption of Mobile Payment Systems: An Empirical Analysis

By Shalini Chandra, Shirish C. Srivastava, Yin Leng Theng. Communications of the Association for Information Systems, 2010

461 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/e40f678f921b2cd7ecf5e818d1d5c0caebcd057a

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In Information Systems and Management

In Organizational Behavior and Human Resource Management

In Sociology and Political Science

Citations in the corpus

An Empirical Examination of Initial Trust in Mobile Banking (2011, background): “Chandra et al. (2010) reported the effect of trust on user adoption of mobile payment systems.”
Antecedents of the adoption of the new mobile payment systems: The moderating effect of age (2014, background): “On the other hand, reflecting the increasing importance of trust in mobile commerce (Misra & Wickamasinghe, 2004), trust is proposed in this study as an antecedent variable to the attitude and intention to use a mobile payment (Chandra et al., 2010; Shin, 2009).”
Understanding perceived risks in mobile payment acceptance (2015, unknown): “It is worth noting that prior studies have validated the negative effects of perceived risk on m-payment acceptance (Chandra et al., 2010; Martins et al., 2014).”
Trust in AI: progress, challenges, and future directions (2024, unknown): “…signi ﬁ cantly affected domains such as healthcare (Benda et al., 2021; Hui et al., 2021; Jacobs et al., 2021; D. K. D. Kim and Kim, 2021a), ﬁ nance (Chandra et al., 2010; Kumar et al., 2021; Zierau et al., 2021), personal assistance (Fan et al., 2021b; Pitardi and Marriott, 2021a; Zierau et…”
User Intentions to Adopt Mobile Payment Services: A Study of Early Adopters in Thailand (2015, background): “…intention, which is inconsistent with many of the findings reported in prior studies on M-payment services adoption based on the TAM approach (Chandra et al., 2010; Chen, 2008; Goeke & Pousttchi, 2010; Keramati et al., 2011; Kim et al., 2010; Lu et al., 2011; Yang et al., 2012; Zhou, 2011).”
Adoption Intention of Fintech Services for Bank Users: An Empirical Examination with an Extended Technology Acceptance Model (2019, background): “Brand image (BI) has a signiﬁcant impact on users’ trust (TRU) of Fintech services.”
Exploring consumer adoption of proximity mobile payments (2014, background): “Chandra et al. (2010) noted that service provider characteristics affect users’ trust.”