Knowledge management technology

By Alan D. Marwick. IBM Systems Journal, 2001

645 citations recorded by the source corpus.

Subfields: Communication, Information Systems

View Paper: https://www.semanticscholar.org/paper/e3bcc461baf0c765eb3b2ab81c462d499be78a95

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In Information Systems

Citations in the corpus

Exploring the role of customer relationship management (CRM) systems in customer knowledge creation (2014, background): “Intranets, online discussion forums, news groups and e-mail are examples of collaborative systems that facilitate externalization [10,36,39].”
The nonsense of knowledge management (2002, background): “The first of these, by Marwick (2001) is flawed simply because it accepts, uncritically, Nonaka's mistaken understanding of Polanyi's concept of tacit and explicit knowledge.”
Electronic Commerce and Organizational Innovation: Aspects and Opportunities (2003, neutral): “in the organizations of the future [73].”
Knowledge management metrics (2004, methodology): “KM needs the right methods, technologies, and tools for a successful implementation (Duffy, 2001; Gupta et al., 2000; Marwick, 2001).”
An Empirical Examination of the Influence of Organizational Culture on Knowledge Management Practices (2005, methodology): “types of processes emphasized [30], the approaches taken [25], as well as the ICTs used to facilitate KM efforts [21, 45, 48, 55].”
Knowledge sharing and the psychological contract: Managing knowledge workers across different stages of employment (2007, positive): “Such knowledge workers may demonstrate greater willingness to utilize employee databases and expertise location systems (ELS) to connect with colleagues who have expertise a particular area and who can provide access to expert advice (Marwick, 2001).”
Communication and Teleworking: A Study of Communication Channel Satisfaction, Personality, and Job Satisfaction for Teleworking Employees (2018, background): “, 2005), it does allow teleworkers the advantage of continuity across conversations (Marwick, 2001).”