Helpful Reviewers in TripAdvisor, an Online Travel Community

By Hee Andy Lee, R. Law, Jamie Murphy. 2011

320 citations recorded by the source corpus.

Subfields: Information Systems and Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/da9c1b15adf54f723670fedeaa615c5b4fb5512f

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems and Management

1. Jinsoo Hwang
2. A. Hussain
3. Arif Jameel
4. Muhammad Asif
5. Chulmo Koo
6. Youhee Joun
7. Billy Bai
8. Sung-Byung Yang

In Sociology and Political Science

1. Chulmo Koo
2. Youhee Joun
3. Yuhui Gao
4. Billy Bai
5. Tekle Shanka
6. Sung-Byung Yang
7. Jinsoo Hwang
8. Szu‐Hsin Wu

Citations in the corpus

• Exploring the comparative importance of online hotel reviews’ heuristic attributes in review helpfulness: a conjoint analysis approach (2017, background): “…that reflects the perceived degree of diagnosticity of online review in their regression or structural equation modeling (SEM) analyses (e.g., Ghose & Ipeirotis, 2011; Korfiatis et al., 2012; Lee et al., 2011; Lee & Yang, 2013; Liu & Park, 2015; Mudambi & Schuff, 2010; Racherla & Friske, 2012).”
• How Motivation, Opportunity, and Ability Impact Travelers' Social Media Involvement and Revisit Intention (2013, methodology): “For example, Lee (2011) applied TAM to investigate meeting industry professionals’ attitude toward the use of Twitter and Facebook in meeting functions.”
• Influence of Social Media on Chinese Students’ Choice of an Overseas Study Destination: An Information Adoption Model Perspective (2014, unknown): “However, there is a lack of research on how social media portals influence travelers and how this can be made more effective (Crompvoets, Rajabifard, Bregt, & Williamson, 2004; Lee et al., 2011).”
• The Influence of Destination Image on Tourist Loyalty and Intention to Visit: Testing a Multiple Mediation Approach (2019, background): “A report revealed that every year, several hundred tourists consult reviews online [77].”
• Credibility of online reviews and initial trust (2012, background): “However, the role of source identity in the formation of consumer perception of online information credibility is still underexplored empirically (Lee et al., 2011).”
• Understanding emotional customer experience and co-creation behaviours in luxury hotels (2019, background): “Firstly, hotel reviews that were not posted in the months following the visit to the hotel were excluded from the database, because the accuracy of any review decreases with increasing time between stay and review (Lee et al., 2011).”