Internet-based e-shopping and consumer attitudes: an empirical study

By Ziqi Liao, Michael Tow Cheung. Information Manager (The), 2001

617 citations recorded by the source corpus.

Subfields: Information Systems and Management, Marketing, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/d965a3fcfbadd44713a376e9f7b33dce4adb73a2

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Citations in the corpus

Impact of Technostress on End-User Satisfaction and Performance (2010, background): “high end-user satisfaction implies that users are satisfied with the content, accuracy, and timeliness of the information provided by ICT [28], the ease with which they can be used [25], and their security [53].”
The Impact of Website Quality Dimensions on Customer Satisfaction in the B2C E-commerce Context (2007, background): “This ﬁnding is consistent with the previous discussion that identiﬁed transaction security as playing a signiﬁcant role in inﬂu-encing customer attitudes toward online shopping (Liao & Cheung, 2001; Vijayasarathy, 2004).”
Influencing the online consumer's behavior: the Web experience (2004, background): “…the online consumer’s behavior; a good deal of research effort is focused on modeling the online buying and decision-making process (Miles et al., 2000; Liu and Arnett, 2000; Cockburn and McKenzie, 2001; Liao and Cheung, 2001; McKnight et al., 2002; Joines et al., 2003; O’Cass and Fenech, 2003).”
Barriers and benefits in the adoption of e‐government (2004, background): “…(based on the literature) was first discussed with Enjoyable Using the system must be an enjoyable experience Dabholkar (1996) Davis et al. (1989) Liao and Cheung (2001) Reliable The Web site must have services that are required, and individuals must trust that a requested service will be…”
The impact of cognitive absorption on perceived usefulness and perceived ease of use in on-line learning: an extension of the technology acceptance model (2005, background): “More particularly, efforts have been in the building of theories that can predict the determinant factors of IT acceptance [6,39,40,44,50,54].”
Identifying key factors affecting consumer purchase behavior in an online shopping context (2003, background): “Finally, security of online transactions continues to dominate the discussions on electronic commerce (Elliot and Fowell, 2000; Szymanski and Hise, 2000; Liao and Cheung, 2001).”
E‐Shopping and its Relationship with In‐store Shopping: Empirical Evidence from the Netherlands and the USA (2006, positive): “Internet experience and frequency of Internet use have a positive effect on buying online (Liao and Cheung, 2001; Sim and Koi, 2002).”
The impact of the online and offline features on the user acceptance of Internet shopping malls (2004, background): “Liao and Cheung [23] tested their extended TAM with security, network speed, price, experience, vendor quality, and education for e-Shop domain.”
Predicting consumer intentions to shop online: An empirical test of competing theories (2007, background): “Recent research has provided more insight into user acceptance of Internet services [4].”
The Effects of Personality Traits and Website Quality on Online Impulse Buying (2015, background): “From the firms’ point of view, an increasing number of firms and organizations are trying to create business opportunities on the Internet (Liao & Cheung, 2001).”
An empirical study on predicting user acceptance of e-shopping on the Web (2004, background): “Moreover, service quality was found to determine consumer willingness to e-shop [29].”
Exploring gender differences in online shopping attitude (2010, neutral): “…what impacts people’s decisions to participate in or refrain from shopping online (Cho, 2004; Glassberg, Grover, & Teng, 2006; Kim, Williams, & Lee, 2003; Korzaan, 2003; Liao & Cheung, 2001; Ranganathan & Grandon, 2002; Shih, 2004; van der Heijden & Verhagen, 2004; Zahedi & Song, 2009).”
Customer self-service systems: The effects of perceived Web quality with service contents on enjoyment, anxiety, and e-trust (2007, background): “Consumer risk perceptions (anxiety and security) were found to be the main predictors of online purchase behavior [92], and anxiety about transaction security negatively impact online purchase intention [58].”
The impact of Web quality and playfulness on user acceptance of online retailing (2007, background): “[13] and Liao and Cheung [14] showed that such system capabilities had a positive impact on perceived ease of use and usefulness of Website.”