Control and affect: the influence of feeling in control of the retail environment on affect, involvement, attitude, and behavior

By James C. Ward, J. W. Barnes. 2001

138 citations recorded by the source corpus.

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An integrative framework capturing experiential and utilitarian shopping experience (2007, methodology): “One mood scale (Peterson and Sauber, 1983) used by researchers (Ward and Barnes, 2001; Machleit and Mantel, 2001) contains five semantic differential word pairs (sad/happy, bad mood/good mood, irritable/pleased, depressed/cheerful, and competent/not competent).”
The influence of emotional response to interior color on restaurant entry decision (2018, background): “For example, interior color has been linked to emotion and feeling (Bellizzi and Hite, 1992; Ward and Barnes, 2001; Chebat and Morrin, 2007; Yildirim et al., 2012), retail image (Bellizzi et al., 1983; Baker et al., 1994), a customer’s decision making on product and retail (Brengman, 2002; Babin et…”
Consumer responses to high-technology products: Product attributes, cognition, and emotions (2011, methodology): “This claimhasgainedsupport by empirical studies (Baker et al., 1992;Donovan and Rossiter, 1982; Ward and Barnes, 2001).”
On Store Design and Consumer Motivation (2012, background): “However, others have shown that dominance does affect consumer behavior (Hui & Bateson, 1991; Van Rompay, Galetzka, Pruyn, & Moreno-Garcia, 2008; Ward & Barnes, 2001), in particular in (retail) settings in which customers entertain well-defined goals.”