Temporal Contiguity and Negativity Bias in the Impact of Online Word of Mouth

By Zoey Chen, Nicholas H. Lurie. 2013

475 citations recorded by the source corpus.

Subfields: Artificial Intelligence, Marketing, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/d560f510dd07049013abc0c2244305c5898c891c

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Citations in the corpus

The role of digital and social media marketing in consumer behavior (2016, background): “[32]* Chen, Zoey, and Lurie, Nicholas H. (2013), “Temporal Contiguity and Negativity Bias in the Impact of Online Word of Mouth,” Journal of Marketing Research, 50 (4), 463-476.”
Too good to be true: the role of online reviews’ features in probability to buy (2017, background): “Third, very positive reviews may be seen as not reliable because of consumers’ naive theories about the sources of positive information (Chen and Lurie 2013).”
Keep Your Cool or Let it Out: Nonlinear Effects of Expressed Arousal on Perceptions of Consumer Reviews (2017, methodology): “Prior research on antecedents of review helpfulness has highlighted factors such as numerical ratings, review timing, and product or reviewer characteristics (Chen and Lurie 2013; Forman, Ghose, and Wiesenfeld 2008; Mudambi and Schuff 2010; Yin, Mitra, and Zhang 2016).”
How Language Shapes Word of Mouth's Impact (2017, background): “Prior research has tended to consider all positive word of mouth as having the same impact, regardless of the words used to express it (Chen and Lurie 2013; De Angelis et al. 2012).”
Negative Reviews, Positive Impact: Consumer Empathetic Responding to Unfair Word of Mouth (2020, background): “…also identified attributional elements in reviews that can positively or negatively affect the interpretation of the review by consumers, such as changing the focus from dispositional drivers to external causes of the reviewers’ behavior (Chen and Lurie 2013; Kupor and Tormala 2018; Mizerski 1982).”