Applying the balanced scorecard concept : an experience report

By Heinz Ahn. 2001

384 citations recorded by the source corpus.

Subfields: Management Information Systems, Management Science and Operations Research, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/d4e1157bb37473924afc35b4c40af2de78b45328

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In Management Information Systems

In Management Science and Operations Research

In Strategy and Management

Citations in the corpus

Reviewing and Theorizing the Unintended Consequences of Performance Management Systems (2018, neutral): “effects PMSs have on phenomena such as strategic alignment (Ahn, 2001; Dossi and Patelli, 2010; McAdam and Bailie, 2002), communication (Godener and Eric, 2004), corporate”
Contemporary Performance Measurement Systems: A Review of Their Consequences and a Framework for Research (2012, methodology): “Nevertheless, the extent to which CPM systems are able to influence an organization’s strategy processes is shaped by the cognitive limitations of managers (Ahn, 2001), alongside the way in which the system is designed, developed, and used (Gimbert et al.”
Strategic alignment and middle‐level managers' motivation in a balanced scorecard setting (2006, background): “However, this process does not provide managers with detailed instructions on how to achieve good results on the performance measures ( Ahn, 2001”
Strategic thinking for sustainable development (2010, positive): “Business practice has implemented the BSC concept widely and several case studies have showed the usefulness of the BSC for business strategy (for example Butler et al., 1997; Ahn, 2001).”
Why the Balanced Scorecard Fails in SMEs: A Case Study (2011, background): “Many studies investigate the limitations of the concept in general (see, e.g., Butler et al 1997; Dinesh and Palmer, 1998; Epstein and Manzoni, 1998; Schneiderman, 1999; Norreklit, 2000; Aidemark, 2001; Heinz, 2001; Kennerley and Neely, 2002; Olson and Slater, 2002).”
Different relationships between perceptions of developmental performance appraisal and work performance (2007, background): “Yet, most of the existing literature on BSC is either normative prescription or uncritical reports of BSC successes ( Ahn, 2001”