Managing Intercultural Conflict Effectively

By Stella Ting-Toomey, John G. Oetzel. 2001

389 citations recorded by the source corpus.

View Paper: https://www.semanticscholar.org/paper/c6111fedd7832905d2b133cc7bb23832ccec6d24

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Citations in the corpus

Face and facework in conflict: a cross-cultural comparison of China, Germany, Japan, and the United States (2001, methodology): “Finally, we measured facework behaviors with 87 items (Ting-Toomey & Oetzel, 2001).”
Assessing Schoolwide Cultural Competence: Implications for School Leadership Preparation (2009, background): “…sociology (Van Maanen, 1979), the concept has been examined more recently in the fields of intercultural communication (Casmir, 1999; Hammer, 1989; Ting-Toomey & Oetzel, 2001; Wiseman & Koester, 1993), cross-cultural psychology (Triandis, 1994) and organizational theory (Hofstede, 1980; 2001;…”
Family Communication Patterns and Conflict Styles in Chinese Parent-Child Relationships (2007, background): “Research shows that people tend to display consistent conflict styles even across different situations (Ting-Toomey & Oetzel, 2001).”
Mixed Research as a Tool for Developing Quantitative Instruments (2010, neutral): “…Hall, 1976; Kluckhohn & Strodbeck, 1961), sociology (Van Maanen, 1979), intercultural communication (Brislin, 1993; Casmir, 1999; Hammer, 1989; Ting-Toomey & Oetzel, 2001; Wiseman & Koester, 1993), cross-cultural psychology (Triandis, 1994), and organizational theory (Hofstede, 1980, 2001;…”
Sociopsychological Foundations of Intractable Conflicts (2007, background): “They are the shared beliefs that evoke emotions; they define the cues for the interpretation and evaluation of information, which in turn evoke the emotions; and they define legitimate ways of expression for these emotions (e. g., Ting-Toomey & Oetzel, 2001).”
Conflict stress and reduced well-being at work: The buffering effect of third-party help (2005, methodology): “Our study shows that third-party help may be seen as an additional conflict-handling style (cf. Ting-Toomey & Oetzel, 2001), and that employees differ in their preference for third-party help.”
Face Concerns in Interpersonal Conflict (2003, background): “Ting-Toomey and Oetzel (2001) further described the causal paths of the face-negotiation theory.”
The Handbook of Conflict Resolution: Theory and Practice (2000, background): “If the victimizer is more powerful than she and has the support of legal and other social institutions, she will realize that it is dangerous to act on her outrage—or even to express it. Under such circumstances, in a process that Anna Freud (1937) labeled “identification with the aggressor,” the vi”
Conflict style differences between individualists and collectivists (2002, background): “The current study, however, challenges beliefs regarding cultural differences in conflict styles (see Kim & Leung, 2000; and Ting-Toomey & Oetzel, 2001, for Deborah A. Cai (Ph.D., Michigan State University) is Associate Professor and Edward L. Fink (Ph.D., University of Wisconsin) is Professor and…”
Intercultural Couples: Coping With Culture-Related Stressors (2011, background): “Ting-Toomey and Oetzel (2001) compared culture to an iceberg; the deeper layers (i.e., beliefs, values, and traditions) are hidden from view, and the uppermost layers (i.e., artifacts and verbal and nonverbal behaviors) are observable.”