TAM or Just Plain Habit: A Look at Experienced Online Shoppers

By David Gefen. Journal of Organizational and End User Computing, 2003

511 citations recorded by the source corpus.

Subfields: Communication, Information Systems and Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/c14a040452041cb059502ad6a5e752214cba8daf

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Citations in the corpus

What Makes an ERP Implementation Relationship Worthwhile: Linking Trust Mechanisms and ERP Usefulness (2004, background): “The effect of habit on loyalty also requires additional research [31].”
Determinants of behavioral intention to mobile banking (2009, background): “The letter proposes determinants of trust as satisfaction with past transactions and reputation (Pavlou, 2003), social presence (Gefen & Straub, 2003), familiarity and disposition (Gefen, 2003; Gefen et al., 2003b).”
An investigation of users’ continuance intention towards mobile banking in China (2016, methodology): “Meanwhile, the TAM has been implemented to investigate users’ continu-ance intention of IS by several studies (Gefen, 2003; Chan and Lu, 2004; Kim and Malhotra, 2005; Hong et al., 2006; Chang et al., 2013).”
An empirical investigation into factors influencing the adoption of an e-learning system (2006, background): “…studies have provided support for the proposition that PU is the primary predictor of information technology usage (Davis, 1989; Davis et al., 1992; Igbaria et al., 1997; Gefen and Straub, 1997, 2000; Venkatesh, 2000; Venkatesh and Davis, 2000; Gefen, 2003; Hsu and Lu, 2004; Ong et al., 2004).”
An examination of the determinants of customer loyalty in mobile commerce contexts (2006, background): “Prior research has indicated that habitual behavior leads to the continuation of the same type of behavior [2,24].”
Online consumer retention: contingent effects of online shopping habit and online shopping experience (2007, background): “Customer retention is considered by both scholars and practitioners to be one of the critical success factors for retail businesses with its implications for cost savings and profitability (Doyle, 2003).”
The roles of habit and web site quality in e-commerce (2006, methodology): “…related to the actions of the web retailer, giving the consumer a perception of some control over a potentially uncertain transaction (Pavlou, 2003), encouraging future transactions (Bhattacherjee, 2002; Gefen et al., 2003), and helping build long-term relationships (Bhattacherjee, 2002).”
Shackled to the Status Quo: The Inhibiting Effects of Incumbent System Habit, Switching Costs, and Inertia on New System Acceptance (2012, unknown): “A review of technology acceptance research reveals only a handful of studies that have focused specifically on habit (e.g., Gefen 2003; Kim and Malhotra 2005; Kim et al. 2005; Limayem and Hirt 2003; Limayem et al. 2007; Wu and Kuo 2008).”
Enhancing perceived interactivity through network externalities: An empirical study on micro-blogging service satisfaction and continuance intention (2012, background): “For example, the way users' habits influence future intention to use is an interesting topic [19].”
Exploring the influential factors of continuance intention to use mobile Apps: Extending the expectation confirmation model (2018, background): “Users with prior experience in IS usage typically form habits which then promote the continuation of the same type of behaviour (Amoroso and Lim 2017; Gefen 2003).”
Influence of social norms, perceived playfulness and online shopping anxiety on customers' adoption of online retail shopping (2011, background): “As highlighted by many empirical studies, a system's PU is the dominant factor significantly affecting its voluntary or mandatory adoption by an individual ( Gefen, 2003”