Causation or covariation: An empirical re-examination of the link between TQM and financial performance

By Kenneth M. York, Cynthia E. Miree. 2004

217 citations recorded by the source corpus.

Subfields: Management Information Systems, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/bddae7bbdafe1b682b399be6afb07e53a5f1d655

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In Management Information Systems

In Strategy and Management

Citations in the corpus

How Information Management Capability Influences Firm Performance (2011, background): “other studies that link winning Baldrige award with firm performance (e.g., Hendricks and Singhal 1996; York and Miree 2004).”
Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical study of Turkish firms (2010, background): “Results from studying the relationship between TQM practices and firm performance have been mixed (e.g., Kaynak, 2003; Nair, 2006; York and Miree, 2004; Sadikoglu, 2004; Prajogo and Sohal, 2001; Hung, 2007), so a need remains to re-examine this relationship.”
The Role of Culture as Driver of Quality Management and Performance: Infrastructure Versus Core Quality Practices (2008, background): “…quality management and performance (Flynn, Schroeder, & Sakakibara, 1995; Samson & Terziovski, 1999; Hendricks & Singhal, 2001; Kaynak, 2003; York & Miree, 2004; Naveh & Marcus, 2005), two recent studies (Nair, 2006; Sila, 2007) argue that it is important to retest the relationship between…”
The impact of supply chain management practices on performance of SMEs (2007, background): “York and Miree (2004) argue that non-financial performance such as improved quality, innovativeness and resource planning should actually reduce costs, and thus have a positive effect on measures of financial performance.”
Organisational resilience capacity and firm product innovativeness and performance (2014, methodology): “To measure firm performance, seven questions were adopted from Ellinger et al. (2002) and York and Mire (2004).”
The mediator role of learning capability and business innovativeness between total quality management and financial performance (2014, methodology): “…scales are adopted from prior studies for the measurement of constructs (e.g. Samson and Terziovski 1999; Ellinger et al. 2002; Wang and Ahmed 2004; York and Miree 2004; Jerez-Gomez, Cespedes-Lorente, and Valle-Cabera 2005; Santos-Vijande and Álvarez-González 2007; Prajogo and Hong 2008).”
TQM and performance: Is the relationship so obvious? (2011, background): “York and Miree (2004) note that the arguments gather under two main headings: customer satisfaction (Ahire and Dreyfus, 2000; Choi and Eboch, 1998; Hendricks and Singhal, 1996; Omachonu and Ross, 1994; Rust et al., 1994; Shetty, 1998) and efficiency improvement (Anderson et al, 1995; George and…”