Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical study of Turkish firms
By Esin Sadikoglu, Cemal Zehir. 2010
652 citations recorded by the source corpus.
Subfields: Management Information Systems, Marketing, Strategy and Management
View Paper: https://www.semanticscholar.org/paper/d069722051f79e5ef37cf3c7608380612c4c2b62
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In Management Information Systems
In Marketing
In Strategy and Management
Citations in the corpus
- The structural relationship between TQM, employee satisfaction and hotel performance (2017, background): “This study is consistent with Chi and Gursoy (2009), Sadikoglu and Zehir (2010), Jun et al. Table II.”
- The Effects of Total Quality Management Practices on Performance and the Reasons of and the Barriers to TQM Practices in Turkey (2014, methodology): “Most of the previous studies report that overall TQMpractices have positively been related to productivity and manufacturing performance [4, 5], quality performance [6–9], employee satisfaction/performance [3, 7], innovation performance [3, 9, 10], customer satisfaction/results [5, 7, 11, 12], compe”