TQM and performance: Is the relationship so obvious?
By Pilar Corredor, Salomé Goñi. 2011
164 citations recorded by the source corpus.
Subfields: Management Information Systems, Strategy and Management
View Paper: https://www.semanticscholar.org/paper/a864cf1d05ac55158c6405e7597930e64aa3bcb0
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In Management Information Systems
In Strategy and Management
Citations in the corpus
- The structural relationship between TQM, employee satisfaction and hotel performance (2017, background): “1 TQM, employee satisfaction and hotel performance Several studies have investigated the relationships between TQM and employee satisfaction and firm performance (Kaynak, 2003; Taylor and Wright, 2003; Prajogo and Sohal, 2006; Sila, 2007; Claver-Cortés et al., 2008; Corredor and Goñi, 2011; Pereira-”
- The effect of TQM on organisational performance: empirical evidence from the textile sector of a developing country using SEM (2019, unknown): “…the other hand, many studies indicate that there is a weak or no relationship between TQM practices and organisational performance, especially financial results (Benner & Veloso, 2008; Corredor & Goni, 2010; Dow, Samson, & Ford, 1999; Macinati, 2008; Psomas & Jaca, 2016; Samson & Terziovski, 1999).”