Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research

By Philip M. Podsakoff, Scott B. MacKenzie, J. Paine, Daniel G. Bachrach. 2000

6,086 citations recorded by the source corpus.

Subfields: Communication, Organizational Behavior and Human Resource Management, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/b2c3a1f19d7f425dce3485beac95e0264441736f

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Communication

In Organizational Behavior and Human Resource Management

In Strategy and Management

Citations in the corpus

Perceived organizational support as a moderator in the relationship between organisational stressors and organizational citizenship behaviors (2013, background): “The major impact of OCB is seen on managerial evaluation of employee and organizational performance, and judgment relating to rewards such as pay rises and promotions (Podsakoff et al., 2000).”
Teachers' Organizational Citizenship Behaviour: Considering the Roles of Their Work Engagement, Autonomy and Leader-Member Exchange. (2013, background): “In this way, mutual trust and obligations empower and motivate employees to expand beyond the formalized work contract and show organizational citizenship behaviour (Podsakoff et al., 2000).”
To leave or not to leave: When receiving interpersonal citizenship behavior influences an employee’s turnover intention (2013, methodology): “The value of OCB to organizational success and to performance has been demonstrated in previous research (e.g. Podsakoff et al., 2000).”
Giving Time, Time After Time: Work Design and Sustained Employee Participation in Corporate Volunteering (2012, background): “However, researchers have typically limited citizenship behaviors to those that are directed toward benefiting coworkers, supervisors, and customers (for a review, see Podsakoff et al., 2000).”
The five-factor model of personality traits and organizational citizenship behaviors: a meta-analysis. (2011, neutral): “We grouped criteria based on the existing literature (Organ et al., 2006; P. M. Podsakoff et al., 2000) into three categories: organization-directed (OCB-O), individual-directed (OCB-I), and change-oriented citizenship (OCB-CH; Coleman & Borman, 2000; Van Dyne et al., 1995).”
STRATEGIC HUMAN RESOURCE MANAGEMENT IN SERVICE CONTEXT: TAKING CARE OF BUSINESS BY TAKING CARE OF EMPLOYEES AND CUSTOMERS (2010, background): “Specifically, helping behavior among coworkers may contribute to a unit’s success by improving coordination between group members and across work groups, enhancing coworker productivity, and improving the unit’s ability to adapt to environmental changes (Podsakoff et al., 2000).”