The Reliability of Certification: Quality Labels as a Consumer Policy Tool

By G. Jahn, M. Schramm, A. Spiller. 2005

465 citations recorded by the source corpus.

Subfields: Accounting, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/ae6daab346e74ca1657b43c08684961ac5cf291e

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Accounting

1. Yulin Fang

In Strategy and Management

1. G. Walker
2. Christopher Bear
3. F. Benoit-Moreau
4. U. Hamm
5. Yulin Fang
6. Sally Eden
7. Meike Janssen

Citations in the corpus

• Consumer perception of different organic certification schemes in five European countries (2011, background): “Consumer trust in the certification scheme is a crucial prerequisite for overcoming the dilemma of information asymmetry in the organic market (Golan et al. 2001; Jahn et al. 2005; Albersmeier et al. 2010).”
• Why Might Organic Labels Fail to Influence Consumer Choices? Marginal Labelling and Brand Equity Effects (2012, result): “Even if the organic label is supposed to inform on environmental dimension, in line with various research (Golan et al. 2001; Nayga 1999; Jahn et al. 2005), results are not clear about the real overall perceived quality.”
• The Importance of Consumer Trust for the Emergence of a Market for Green Products: The Case of Organic Food (2015, unknown): “…and other resources to control the basic requirements distinguishing organic food, especially the absence of chemical components in food production (Jahn et al. 2005), organic is a credence quality, and therefore trust in the product’s integrity is essential for consumers to buy it (Daugbjerg et…”
• How Doctors Gain Social and Economic Returns in Online Health-Care Communities: A Professional Capital Perspective (2017, background): “This demonstrates that the evaluation of the quality of diagnoses and consultations is not transparent [70] and is difficult to estimate prior to consummation [19, 34].”
• Understanding and (dis)trusting food assurance schemes: Consumer confidence and the ‘knowledge fix’ (2008, background): “Council (MSC 2006), the Assured Food Standards ‘Red Tractor’ scheme (Policy Commission on the Future of Farming and Food, 2002) and certification in general (Jahn et al. 2005) and also to distinguish it from mere corporate endorsement or”
• The perceived credibility of quality labels: a scale validation with refinement (2008, background): “, 2006), price (Rao, 2005), advertising spending (Moorthy and Hawkins, 2005), warranties (Sobermann, 2003), money-back guarantee (Moorthy and Srinivasan, 1995), retailer reputation (Purohit and Srivastava, 2001), certification (Mishra, 2006) and quality labels (Fotopoulos and Krystallis, 2003; Larce”