Understanding the influence of information systems competencies on process innovation: A resource-based view

By Monideepa Tarafdar, Steven R. Gordon. Journal of strategic information systems, 2007

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Customer relationship management and innovation capability: an empirical study (2010, background): “5 Technology-based CRM and innovation capability Several studies recognized the role of information systems and technology in supporting process innovation (Tarafdar and Gordon, 2007; Khosrow-Pour, 2006).”
Information Technology and Business-Level Strategy: Toward an Integrated Theoretical Perspective (2013, background): “While more than a decade of MIS scholarship (e.g., Andreu and Cibbora 1996; Bharadwaj 2000; Gordon et al. 2005; Ray et al. 2005; Tarafdar and Gordon 2007; Wade and Hulland 2004) has offered rich insights germane to strategy scholars’ understanding of the application of competency-based theories in t”
The Role of IS Capabilities in the Development of Multi-Sided Platforms: The Digital Ecosystem Strategy of Alibaba.com (2015, background): “They are sometimes also referred to as IT capabilities (e.g., Santhanam & Hartono, 2003), IT assets (e.g., Nevo & Wade, 2010), IS resources (e.g., Karimi et al., 2007), or IS competencies (e.g., Tarafdar & Gordon, 2007) in the literature.”