Trust production and privacy concerns on the Internet

By Xueming Luo. 2002

498 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/94057df08375930e5ea66ad2bfc30c65e2e9a3d7

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems and Management

In Organizational Behavior and Human Resource Management

In Sociology and Political Science

Citations in the corpus

Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal-Agent Perspective (2007, unknown): “Empirical evidence shows that trust and privacy concerns are distinct constructs that are linked with a negative relationship (Luo 2002b; Malhotra et al .”
M‐payment service: Interplay of perceived risk, benefit, and trust in service adoption (2018, background): “Also, Luo (2002) observed that trust should be the raison d’être of Internet firms.”
Knowledge-sharing in R&D departments: a social power and social exchange theory perspective (2008, background): “Institutional-based trust is built on a formal structure such as institutions or third party guarantors (Luo 2002).”
Online servicescapes, trust, and purchase intentions (2010, background): “Second, consistent with the general consensus of theorists, practitioners have also positioned trust as highly important; a fact evidenced by the wide range of programs designed to build trust – TRUSTe and BBBOn-Line being especially well known – see Luo, 2002).”
The effect of online privacy policy on consumer privacy concern and trust (2012, background): “…trusted people retaining personal data that prevents others from seeing or using that data (Gibb, 1694), increasing perceptions of trust will influence the privacy concern to permit the customer to determine that the benefits of disclosure of personal information outweigh the risks (Luo, 2002).”
The role played by perceived usability, satisfaction and consumer trust on website loyalty (2006, background): “Some research projects have analysed the importance of trust in Internet relationships [67,40,71, 59,14,32].”
An Experimental Study on Ubiquitous commerce Adoption: Impact of Personalization and Privacy Concerns (2008, background): “…research has shown that consumers’ privacy concerns are negatively associated with their purchases on the Internet (Dinev and Hart, 2006a), and many users are reluctant to purchase products online because of uncertainty relating to the privacy and security of transaction information (Luo, 2002).”