Reputation for Product Innovation: Its Impact on Consumers*

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Service innovation and customer satisfaction: the role of customer value creation (2017, background): “1 ST ST and EDT have since become dominant contemporary approaches to the analysis of innovation and satisfaction research (Pappu and Quester, 2016; Henard and Dacin, 2010; Boulding and Kirmani, 1993; Kirmani, 1990; Erdem and Swait, 1998; Giese and Cote, 2000).”
Integrating Multiple Stakeholder Issues in New Product Development : An Exploration (2013, background): “increases the legitimacy of the firm, bolsters the organization against crises, and contributes to the survival of the organization (Shrivastava, 1995; Henard and Dacin, 2010).”
The Moderating Effect of Perceived Product Innovativeness and Product Knowledge on New Product Adoption: An Integrated Model (2013, background): “Indeed, even a firm’s reputation for product innovation may generate excitement and enhance involvement among consumers and lead to new product sales performance and superior competitive advantages (Henard and Dacin 2010).”
Consumer perceived brand innovativeness (2015, background): “Previous research indicates that consumer perceived innovativeness at the firm level has a positive impact on excitement toward the firm (Henard and Dacin, 2010).”