The Impact of Online Resilience Training for Sales Managers on Wellbeing and Work Performance

By Jo-Anne M. Abbott, Britt Klein, C. Hamilton, A. Rosenthal. 2009

141 citations recorded by the source corpus.

In a randomised controlled trial, the internet-based ResilienceOnline (ROL) program was evaluated among lubricant sales managers at BP Australia. This program is designed to enhance resilience by teaching seven skills to help improve ability to cope with challenges and setbacks and maximise potential achievements. Sales managers were allocated to complete the ROL program (n = 26) or to be in a waitlist-control condition (n = 27) and were compared on pre- and post-intervention measures of happiness, quality of life, depression, anxiety, stress and work performance. Sales managers found the resilience training very enjoyable and believed it would improve their work performance and life skills. However, a high proportion of sales managers did not complete the ROL program and it was not found to significantly reduce distress or improve quality of life or work performance.

Subfields: Clinical Psychology, General Health Professions, Radiological and Ultrasound Technology

View Paper: https://www.semanticscholar.org/paper/923f6aeaededcc55d8e0143d3b80bf6376f03ae1

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In Clinical Psychology

In General Health Professions

In Radiological and Ultrasound Technology

Citations in the corpus

Examining characteristics of resilience among university students: An international study (2014, background): “Research shows resilience reduces the risk of psychological distress, assists with the management of academic demands, enhances academic outcomes, while also facilitating effective coping strategies when faced with academic pressures [11] [12].”
Positive psychology interventions: a meta-analysis of randomized controlled studies (2013, background): “Ten studies compared a PPI with a no-intervention control group [29,51,56-63], 17 studies compared a PPI with a placebo intervention [29,30,32,34,52-55,64-75], seven studies with a waiting list control group [33,76-81] and five studies with another active intervention (care as usual) [51,82-85].”
The added value of the positive: A literature review of positive psychology interventions in organizations (2013, background): “, 2011), and in another testing an intervention that fosters resilience (Abbott et al., 2009).”
Strength-Based Positive Interventions: Further Evidence for Their Potential in Enhancing Well-Being and Alleviating Depression (2013, result): “The dropout rate in this study was 61.1 %, which is comparable to other Online-studies (e.g., Abbott et al. 2009; Mitchell et al. 2009; Mitchell et al. 2010; Shapira and Mongrain 2010).”
Can resilience be developed at work? A meta-analytic review of resilience-building programme effectiveness (2016, unknown): “N d 95% CI N d 95% CI Abbott et al. (2009) 31 À0.”
Positive psychology and the internet: A mental health opportunity (2010, unknown): “Abbott et al. (2009) conducted a randomised waitlist controlled trial in a workplace setting of a 10-week, multi-component intervention called Resilience Online.”
Resilience training in the workplace from 2003 to 2014: A systematic review (2015, methodology): “…about gender split (excluding Carr et al., 2013; Millear et al., 2008), there appeared to be a bias to either predominantly male (see, e.g., Abbott et al., 2009; Arnetz et al., 2009; McCraty & Atkinson, 2012) or predominantly female (see, e.g., Grant et al., 2009; Jennings et al., 2013;…”