Internet retailing: enablers, limiters and market consequences

By Dhruv Grewal, G. Iyer, Michael Levy. 2004

469 citations recorded by the source corpus.

Subfields: Marketing, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/91c99d204ca66804099aa2632d295fdaa73218d3

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Citations in the corpus

An empirical investigation into e‐shopping excitement: antecedents and effects (2009, background): “As such, our findings confirm the popular discussion in e-shopping: the perceived merchandising benefits (Grewal et al., 2004).”
What Signals Are You Sending? How Website Quality Influences Perceptions of Product Quality and Purchase Intentions (2011, background): “Prepurchase product trial and direct 19 product experience are a means for presenting consumers with 20 intrinsic cues of product quality in a traditional offline envi21 ronment (Smith and Swinyard 1983), but these in-store 22 experiences are not as readily available in an online environ23 ment (Gre”
Antecedents of Internet Retailing Loyalty: Differences Between Heavy Versus Light Shoppers (2009, background): “merchandise categories for purchases over the Internet ( Grewal et al. 2004; Lynch and Beck 2001; Peterson et al. 1997).”
What drives consumers to shop online? A literature review (2004, background): “Nevertheless, Internet shopping fulfills several consumer needs more effectively and efficiently than conventional shopping (Grewal et al., 2002; Chen and Leteney, 2000; Häubl and Trifts, 2000; Alba et al., 1997).”
Toward a three-dimensional framework for omni-channel (2017, unknown): “As expected from the enablers (Grewal et al ., 2004), the factors enabling the framework help to both establish unique aspects of omni-channel systems and understand the types of competency needed to make this approach to retailing unique .”
Building with Bricks and Mortar: The Revenue Impact of Opening Physical Stores (2015, background): “Second, channels differ in the “value proposition” they offer to the customer (Grewal et al 2004; Grosso et al. 2005).”
The impact of the online and offline features on the user acceptance of Internet shopping malls (2004, background): “Grewala et al. [13] insist that delivery and customer service are more important than online features.”
Adoption of Virtual Try-on technology for online apparel shopping (2008, background): “…of apparel that are important in consumer decision making, such as appearance on the body and fit, are difficult to present onscreen and standard descriptors of a product often are insufficient for product evaluation (Grewal, Iyer, & Levy, 2004; Kartsounis, Magnenat-Thalmann, & Rodrian, 2001).”
The Moderating Effect of Customer Perceived Value on Online Shopping Behaviour (2011, background): “There are also fewer tangible and intangible transaction costs in an online shopping process, such as product searches, price comparisons and transportation, which result in higher shopping convenience values (Blake et al., 2005; Childers et al., 2001; Grewal et al., 2004) than those of traditional ”
An Empirical Analysis of Shopping Behavior Across Online and Offline Channels for Grocery Products: The Moderating Effects of Household and Product Characteristics (2010, background): “Keywords: Brand loyalty; Size loyalty; Price sensitivity; E-Commerce; Online grocery”