Antecedents of Internet Retailing Loyalty: Differences Between Heavy Versus Light Shoppers

By Jyh-Shen Chiou, Lee-Yun Pan. 2009

111 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/845ed5d09c4f2a1690e6cc0a154a5e2584c16fb8

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Marketing

1. Changsu Kim
2. Namchul Shin

In Organizational Behavior and Human Resource Management

1. Joo-Han Ryoo
2. Robert D. Galliers
3. Changsu Kim
4. Namchul Shin
5. Jongheon Kim

In Sociology and Political Science

1. Joo-Han Ryoo
2. Robert D. Galliers
3. Changsu Kim
4. Namchul Shin
5. Jongheon Kim

Citations in the corpus

• Factors influencing Internet shopping value and customer repurchase intention (2012, background): “Maintaining long-term customer loyalty is a key determinant of Internet shopping business success (Chen and Cheng 2009, Chiou and Pan 2009, Kuan et al. 2008, Liu and Xiao 2008, Zeithaml et al. 2002).”