Sociotechnical principles for system design.

By C. Clegg. Applied Ergonomics, 2000

774 citations recorded by the source corpus.

Subfields: Communication, Social Psychology, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/917ee2db4ff4c5664194b1f0f92b3da18244216e

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Citations in the corpus

Understanding User Beliefs About Algorithmic Curation in the Facebook News Feed (2015, background): “Users’ beliefs about how the system works are an important component of a feedback loop that can cause systems to behave in unexpected or undesirable ways [8, 24].”
IT to support knowledge sharing in communities, towards a social capital analysis (2006, background): “Converging the social with the technical is originally the domain of the socio-technique ( Clegg, 2000 ).”
Performance Concepts and Performance Theory (2005, background): “In more detail, sociotechnical systems theory suggests a number of job design principles such as the compatibility between the design process and its objectives, a minimal specification of tasks, methods, and task allocations, and the control of problems and unforeseen events as near as to their ori”
Context matters: combined influence of participation and intellectual stimulation on the promotion-focus/employee creativity relationship (2012, background): “More broadly, our results illustrate the durability of socio-technical systems theory (Cherns, 1987; Clegg, 2000) and its prescriptions that the effectiveness of a managerial intervention is contingent on the alignment of different organizational systems.”
Advancing socio-technical systems thinking: a call for bravery. (2014, background): “This early work is reflected in the core philosophy of sociotechnical systems theory, namely that “design is systemic” (Clegg, 2000, p. 465).”
Challenging the Universality of Job Resources: Why, When, and For Whom Are They Beneficial? (2019, background): “…of job design on the characteristics of a good job: Instead, the STS approach emphasizes the joint optimization of human and technical elements of systems (and human and technical outputs) through a series of design principles that may be more or less useful in any given instance (Clegg, 2000).”
A review of sociotechnical systems theory: a classic concept for new command and control paradigms (2008, background): “…(e.g. Davis 1977, Ritzer 1993), systems (e.g. Bar-Yam 1997), major projects (e.g. Morris and Hough 1987), consumer products (e.g. Green and Jordan 1999) and now NEC (e.g. Baxter 2005), what consistently emerges is something that is often substantially less effective than intended (Clegg 2000).”
Automation, Algorithms, and Beyond: Why Work Design Matters More Than Ever in a Digital World (2020, background): “Hence, the long-standing principle of joint optimization of the social and technical components of work systems is as valid as it was in the early days of sociotechnical system design (Clegg, 2000; Trist & Bamforth, 1951).”
Socio-technical systems: From design methods to systems engineering (2011, background): “These include Cherns’ (1976, 1987) and Clegg’s (2000) principles, which cover aspects such as power and authority (Cherns, 1987), and the fact that design should reflect the needs of the stakeholders (Clegg, 2000).”