Exploring the Core Concepts of Media Richness Theory: The Impact of Cue Multiplicity and Feedback Immediacy on Decision Quality

By Surinder Singh Kahai, Randolph B. Cooper. Journal of Management Information Systems, 2003

451 citations recorded by the source corpus.

Subfields: Communication, Social Psychology, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/8f57aba2ed8da9fc6805a6509e105475d0c6873e

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Citations in the corpus

Framing the Effects of Multinational Cultural Diversity on Virtual Team Processes (2016, background): “Some studies discovered that strong interpersonal relationships can be developed in computer-mediated environments as they are in face-to-face settings (Kahai & Cooper, 2003).”
Paradox of richness: a cognitive model of media choice (2005, background): “In contrast, the receiver can easily ignore messages sent in media that is low in social presence [43].”
The Psychobiological Model: Towards a New Theory of Computer-Mediated Communication Based on Darwinian Evolution (2004, background): “…media scale (i.e., a naturalness scale) that explains previous empirical results supporting in part the social presence and media richness scales (Daft et al. 1987; Fulk et al. 1990; Kahai and Cooper 2003; Markus 1990, 1994; Rice 1993; Rice and Shook 1990; Sproull and Kiesler 1986; Walther 1996).”
The acceptance and use of a virtual learning environment in China (2008, result): “However, previous studies, especially in the area of technology acceptance, have used similar sample sizes and found stable results (Cool et al., 1989; Kahai & Cooper, 2003; So & Bolloju, 2005; Venkatesh & Davis, 2000; Yoo & Alavi, 2001).”
Understanding consumers’ social media engagement behaviour: An examination of the moderation effect of social media context (2021, unknown): “Extant MRT literature has focused predominantly on media choices rather than media engagement behaviour (Kahai & Cooper, 2003).”
Lateral Collinearity and Misleading Results in Variance-Based SEM: An Illustration and Recommendations (2012, unknown): “…some form of complex adaptive use to mediate their effect on performance (Briggs, De Vreede, & Nunamaker, 2003; Burke, Aytes, & Chidambaram, 2001; Dennis, Hayes, & Daniels, 1999; DeSanctis & Poole, 1994; Easley, Devaraj, & Crant, 2003; Fjermestad & Hiltz, 1998; Kahai & Cooper, 2003; Markus, 2005).”
The effect of information presentation modes on tourists’ responses in Internet marketing: the moderating role of emotions (2017, background): “A presentation mode with high vividness facilitates consumers’ comprehension of product information and can make them feel as if they were in the physical store (Griffith & Gray, 2002; Kahai & Cooper, 2003).”
Investigating the Influence of the Functional Mechanisms of Online Product Presentations (2007, background): “In fact, many studies have investigated feed-back and cue multiplicity concurrently (Dennis and Kinney 1998, Kahai and Cooper 2003), which provides further evidence that the perspective used in the present study is valid and justiﬁable.”