A Confessional Account of an Ethnography About Knowledge Work

By Ulrike Schultze. MIS Q., 2000

619 citations recorded by the source corpus.

Subfields: Information Systems and Management, Sociology and Political Science, Human-Computer Interaction

View Paper: https://www.semanticscholar.org/paper/8b04483b03ab0891f3398f0a28d32ba7d10a7ee0

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Citations in the corpus

The Impact of Generative AI on Critical Thinking: Self-Reported Reductions in Cognitive Effort and Confidence Effects From a Survey of Knowledge Workers (2025, neutral): “GenAI tools like ChatGPT and Copilot can mitigate these drawbacks, especially for less experienced learners, by providing high-quality summaries upon which collaborative, self-monitored writing tasks can be conducted [120, 125].”
A Set of Principles for Conducting Critical Research in Information Systems (2011, background): “There are various ways that insights can be gained into social situations (e.g., Klein and Myers 1999; McGrath 2005; Schultze 2000).”
Virtualness and Knowledge in Teams: Managing the Love Triangle of Organizations, Individuals, and Information Technology (2003, background): “Sharing of this intangible knowledge allows the person sharing it to be viewed as value adding (Schultze 2000).”
Doing interpretive research (2006, methodology): “In contrast to the papers discussed above, Schultze (2000) put the researcher herself on centre-stage in her ‘confessional’ account (Van Maanen, 1988) of an 8-month ethnography about knowledge work.”
Knowledge management technology and the reproduction of knowledge work practices (2000, methodology): “For a more detailed description of the ®eldwork and the subsequent deskwork of analyzing and writing up the research ®ndings, please refer to Schultze (2000).”
Studying Knowledge Management in Information Systems Resarch: Discourses and Theoretical Assumptions (2002, background): “Moreover, the interpretive discourse explores the work practices that constitute knowledge work (Schultze 2000; Schultze and Boland 2000b).”
‘Someone Big and Important’: Identification and Affect in an International Development Organization (2012, background): “In aiming to understand the case, I explored a number of theoretical directions with the help of literature (Karreman & Alvesson, 2004; Schultze, 2000), and found the emphasis on power, recognition and affect put forward by Lacan and those that have drawn on his work, both within and outside of…”
General Perspectives on Knowledge Management: Fostering a Research Agenda (2001, background): “Other studies with some relevance to knowledge management are those that examine factors affecting media choice in rich information exchange [5, 26] and ethnographic accounts of knowledge work [24].”
Toward a Theory of Knowledge Reuse: Types of Knowledge Reuse Situations and Factors in Reuse Success (2001, neutral): “[66]”