Knowledge management technology and the reproduction of knowledge work practices

By Ulrike Schultze, Richard J. Boland Jr.. Journal of strategic information systems, 2000

348 citations recorded by the source corpus.

Subfields: Communication, Information Systems and Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/7ec3d1ecc9229c02fe37b9e075ed859e03fe4f79

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Citations in the corpus

The Role of Communication and Trust in Global Virtual Teams: A Social Network Perspective (2011, background): “Much of a distributed team’s existence relies on its interaction or communication through electronic spaces, where new behaviors are developed, practices are co-constructed, and relationships are created and nurtured [91, 96].”
Toward a theory of network gatekeeping: A framework for exploring information control (2008, background): “…way that takes into account their cultural characteristics (Barzilai-Nahon & Barzilai, 2005; Compaine, 2000; Hansen, 2002; O'Hagan & Ashworth, 2002; Schultze & Boland, 2000; Sunstein, 2001; Van Alstyne & Brynjolfsson, 2005; Zittrain & Edelman, 2002) Integration Forming, coordinating, or blending…”
When Flexible Routines Meet Flexible Technologies: Affordance, Constraint, and the Imbrication of Human and Material Agencies (2011, positive): “Studies show that rejecting the technology (Constantinides and Barrett 2005; Lapointe and Rivard 2005; Markus 2004) or using its features for purposes other than designers or implementers intended (Boudreau and Robey 2005; DeSanctis and Poole 1994; Schultze and Boland 2000), are two common strategie”
Knowledge Worker Roles and Actions— Results of Two Empirical Studies (2011, background): “Understanding knowledge work demands a better understanding of “what people are doing” and the practices involved (Schultze, 2000a, 2000b).”
An Empirical Examination of the Influence of Organizational Culture on Knowledge Management Practices (2005, background): “Others reflect similar arguments [15, 26, 36, 42, 66], however, few studies have attempted to systematically investigate the types of cultural values that exist in organizations and how these values might be associated with certain types of KM activities, technology choices, and”
Materiality and change: Challenges to building better theory about technology and organizing (2008, background): “Additionally, there are many studies showing how information technologies such as knowledge management systems (Leonardi, 2007a; Schultze & Boland, 2000 ), version control systems (Dufner, Kwon, & Rogers, 2001), customer relationship management (CRM) systems (Koh, Ang, & Straub, 2004; Romano & Fjer”
Knowledge Reuse for Innovation (2004, positive): “Clark (1996) and Star and Griesemer (1989) have theorized that tacit knowledge transfer is facilitated by the use of shared artifacts.”
Toward a Deeper Understanding of System Usage in Organizations: A Multilevel Perspective (2007, neutral): “Certainly, several interpretive field studies of system usage could be said to have “engaged” in multilevel thinking, broadly construed (Barley 1990; Levina and Vaast 2005; Orlikowski 2000; Schultze and Boland 2000).”