Optimism and Coping as Moderators of the Relation Between Work Resources and Burnout in Information Service Workers.

By Laura Riolli, Victor Savicki. 2003

132 citations recorded by the source corpus.

Subfields: Clinical Psychology, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/88981110e198f3e2def7bea915785d4c81305000

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In Clinical Psychology

In Organizational Behavior and Human Resource Management

Citations in the corpus

Job Resources Boost Work Engagement, Particularly When Job Demands Are High (2007, background): “Similarly, Riolli and Savicki (2003) showed that information service workers’ personal resources (optimism and control coping) were particularly beneficial when work resources were low.”
The relationship between empowerment, aggressive behaviours of customers, coping, and burnout (2005, background): “Indeed, burnout was found to be negatively related to workers’ personal and social resources (Janssen, Schaufeli, & Houkes, 1999; Riolli & Savicki, 2003) as well as to organizational resources (Bakker, Demerouti, Taris, Schaufeli, & Schreurs, 2003; Demerouti, Bakker, Nachreiner, & Schaufeli, 2001;…”
Do social comparison and coping styles play a role in the development of burnout? Cross‐sectional and longitudinal findings (2006, background): “Indeed, the present research confirms that, if anything, a palliative coping style is associated with higher levels of stress, including burnout (e.g., Greenglass & Burke, 2000; Griva & Joekes 2003; Leiter, 1991; Olff, Brosschot & Godaert, 1993; Riolli & Savicki, 2003; Sears, Urizar, & Evans, 2000).”
Core Self-Evaluations (2012, background): “…Personal characteristic (continued) Chang et al. / Core Self-Evaluation 107 being depleted by stressors) or by being associated with more positive appraisals of one’s job (building optimism, a known coping resource; Harris, Harvey, & Kacmar, 2009; Hobfoll, 2001; Riolli & Savicki, 2003).”
The Job Demands-Resources model: challenges for future research (2011, methodology): “Illustrative of this idea is the study conducted by Riolli and Savicki (2003).”