The Formation of Group Norms in Computer-Mediated Communication

By Tom Postmes, Russell Spears, Martin Lea. 2000

592 citations recorded by the source corpus.

Subfields: Communication, Social Psychology, Statistical and Nonlinear Physics

View Paper: https://www.semanticscholar.org/paper/8567d18a8ec9867aecea62015fc000b86e8f083c

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Communication

1. Anindya Ghose
2. Richard P. Bagozzi
3. Tom Postmes
4. Chris M. Forman
5. Dong Nguyen
6. Carolyn Penstein Rosé
7. Jure Leskovec
8. Russell Spears

In Social Psychology

1. Tom Postmes
2. Utpal M. Dholakia
3. A. Rodríguez-Muñoz
4. L. K. Pearo
5. Russell Spears
6. Ana Isabel Sanz Vergel
7. Richard P. Bagozzi
8. N. Yee

In Statistical and Nonlinear Physics

1. Tom Postmes
2. Russell Spears
3. Richard P. Bagozzi
4. Dong Nguyen
5. Carolyn Penstein Rosé
6. Craig R. Scott
7. Jure Leskovec
8. Christopher Potts

Citations in the corpus

• No country for old members: user lifecycle and linguistic change in online communities (2013, background): “More recent studies have shown that similar mechanisms are at work in online communities, revealing the emergence of linguistic norms in e-mail [35], Twitter [7, 19, 20, 38, 45] and internet forums [8, 14].”
• Through a Glass Darkly: Information Technology Design, Identity Verification, and Knowledge Contribution in Online Communities (2007, background): “Inevitably, such attribution differences are expected to be particularly strong in computer-mediated contexts because fewer identity cues are available than in face-to-face communication (Bock et al. 2005, Postmes et al. 2000).”
• Quick, Community-Specific Learning: How Distinctive Toxicity Norms Are Maintained in Political Subreddits (2020, background): “Postmes, Spears, and Lea (2000) showed that norms are socially constructed over time, and are influenced by users’ social identity in computer-mediated communication.”
• Write Like I Write: Herding in the Language of Online Reviews (2014, background): “This is true of both dyadic (Scissors, Gill, and Gergle 2008; Danescu-Niculescu-Mizil, Gamon, and Dumais 2011) and group communication (Postmes, Spears, and Lea 2000; Cassell and Tversky 2005).”
• The Proteus Effect: The Effect of Transformed Self-Representation on Behavior (2007, background): “anti-normative behavior, but rather, behavioral changes depend on the local group norms The Proteus Effect 7 ( Postmes, Spears, & Lea, 2000 ).”
• The MAD Model of Moral Contagion: The Role of Motivation, Attention, and Design in the Spread of Moralized Content Online (2019, background): “Furthermore, there are likely to be context-sensitive communication norms that moderate which specific emotion expressions affect diffusion (Brady et al., 2017; Postmes, Spears, & Lea, 2000).”
• Communication and Social Identity Theory: Existing and Potential Connections in Organizational Identification Research (2007, background): “As Postmes et al. (2000) argue, ‘‘mediated groups can develop a meaningful and strong sense of identity through interaction’’ (p. 344).”
• Normative influences on thoughtful online participation (2011, background): “In an analysis of text-based communication among students in an online classroom, Postmes, Spears and Lea [29] found that different social clusters of communicators converged towards different standards of interaction style (e.g., paralinguistic cues) and message content (e.g., number of personal…”
• The Impact of Ideology on Effectiveness in Open Source Software Development Teams (2006, background): “Postmes et al. (2000) point out that in order to have a positive effect, the group's norms must be congruent with individual's motivations.”
• Social Influence in Computer-Mediated Communication: The Effects of Anonymity on Group Behavior (2001, background): “When norms are unknown, groups have to rely on the inductive construction of social norms (Postmes, Spears, & Cihangir, 2001; Postmes, Spears, & Lea, 2000).”
• Computational Sociolinguistics: A Survey (2016, background): “…2006; Hyland 2004; Martin and White 2005; Schegloff 2007), pragmatics (such as speech act theory (Austin 1975; Searle 1969)), rhetorical structure theory (Mann and Thompson 1988; Taboada and Mann 2006) and social psychology (Giles and Coupland 1991; Postmes, Spears, and Lea 2000; Richards 2006).”
• Modelling job crafting behaviours: Implications for work engagement (2016, background): “By observing the actions and the responses to these actions of others, one can also induce how one is expected to behave, and find out what the norms are (Postmes et al., 2000).”