Evaluating Teaching Quality

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From performativity to professionalism: lecturers’ responses to student feedback (2009, background): “These aspects of professional status have been influenced, however, by the proliferation of management ideologies which in practice are considered to undermine professionals (Douglas and Douglas 2006 ), and which have been characterised by Ramsden ( 1998 , 351) as a ‘shift from academics as profess”
On the Validity of Student Evaluation of Teaching (2013, background): “…has come to play an important role in this managerial approach (Jauhiainen, Jauhiainen, & Laiho, 2009; Larsen, 2005; Valsan & Sproule, 2005), which is based on such key concepts as accountability, visibility, and transparency (Douglas & Douglas, 2006; Molesworth, Nixon, & Scullion, 2009).”
Examining student satisfaction with higher education services: using a new measurement tool (2010, background): “These developments will make it particularly important for universities to better understand how students perceive the offered services as universities will compete with each other o both keep and attract the best students (Douglas and Douglas, 2006).”