Innovation in the service sector: The demand for service-specific innovation measurement concepts and typologies

By Christiane Hipp, H. Grupp. 2005

904 citations recorded by the source corpus.

Subfields: Marketing, Sociology and Political Science, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/768d1cf89c3b1cd7707e370bc24bd1389c9f0f19

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Citations in the corpus

Two decades of research on innovation in services: which place for public services? (2013, background): “Hipp and Grupp (2005) conducted a similar exercise for Germany.”
Are Trademark Counts a Valid Indicator of Innovation? Results of an In-Depth Study of New Benelux Trademarks Filed by SMEs (2014, background): “, 2004; Stoneman, 2010), in particular in service and low-tech industries, and in smalland medium-sized enterprises (SMEs) (Schmoch, 2003; Hipp and Grupp, 2005; Flikkema et al., 2007; Heidenreich, 2009; Schmoch and Gauch, 2009; Semadeni and Anderson, 2010).”
Entrepreneurship, innovation and regional growth: a network theory (2015, background): “services) and the cost and time implications of patenting and licensing agreements (Hipp and Grupp 2005), this is not an option for all entrepreneurial firms, especially as larger firms are adopting open innovation strategies.”
Patterns of Technological Innovation in Knowledge‐Intensive Business Services (2006, background): “Researchers frequently identify similarities between (particularly technology-based) knowledge-intensive business services and concede the applicability of manufacturing models of innovation to these sub-sectors (e.g. Hipp and Grupp, 2005).”
Management innovation and firm performance: An integration of research findings (2015, background): “…and interaction, and the concurrence of production and consumption (i.e., perishability) prevent transposing the notion of innovation from manufacturing to services and demand for service-specific process and measurement of innovation (Calantone et al., 2010; Hipp and Grupp, 2005; Miles, 2005).”
The Increasing Importance of Geographical Proximity in Knowledge Production: An Analysis of US Patent Citations, 1975–1997 (2008, background): “Similar results, but with different data, were obtained by Acs et al (1992). Kelly and Hageman (1999) tested whether knowledgeproduction activities are still clustered even after controlling for the geographical distribution of production. Their assumption was that in the absence of knowledge spillo”
Technological paradigms, regimes and trajectories: Manufacturing and service industries in a new taxonomy of sectoral patterns of innovation (2008, background): “Thus, far from being a mere 3 See also the related works of Evangelista (2000) and Hipp and Grupp (2005). statistical artefact, outsourcing reflects an intense process of structural change and a radical reorganization of the division of labour among technologically advanced sectors.”
Measuring innovation in a ‘low-tech’ service industry: the case of the Dutch hospitality industry (2011, background): “The importance of the interplay between non-technological and technological elements has increasingly been acknowledged for in both theoretical and institutional contributions (see e.g. Coombs & Miles, 2000; Gallouj, 2002; Hipp & Grupp, 2005; OECD, 1997, 2005).”
Organizational innovation: The challenge of measuring non-technical innovation in large-scale surveys (2008, background): “Keywords: Organizational innovation; Non-technical innovation; Surveys; Measurement; Diffusion of innovations”
Intellectual capital in service‐ and product‐oriented companies (2010, background): “Continuous improvement is necessary and comes quite naturally to service firms ( Hipp and Grupp, 2005”
The evolution of service innovation research: a critical review and synthesis (2014, background): “Virtually no articles appeared in general marketing or B2B marketing journals.”
Innovation Management Measurement: A Review (2006, neutral): “…an adequate proxy; it also does not appear to be a very useful measure for small and medium-sized enterprises (SMEs), which may not have formal R&D activities or may not record them (Kleinknecht 1987), or, indeed, for service industries, which tend to have low R&D intensity (Hipp and Grupp 2005).”