The effect of rating scale format on response styles: the number of response categories and response catgory labels

By Bert Weijters, Elke Cabooter, Niels Schillewaert. 2010

748 citations recorded by the source corpus.

Subfields: Applied Psychology, Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/74dc65c0a9fed7c42d136e0cb155dc35888c768d

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Citations in the corpus

Evidence-Based Survey Design: The Use of a Midpoint on the Likert Scale (2017, methodology): “, Roberts, K., Swanson, I., & Hankinson, A. (2017). Evidence-Based Survey Design: The Use of a Midpoint on the Likert Scale.”
Equidistance of Likert-Type Scales and Validation of Inferential Methods Using Experiments and Simulations (2013, background): “There has been some previous research dealing with the effects of verbal anchors that these results can be related to (see Weijters et al., 2010, for a review).”
Working Memory: Theories, Models, and Controversies (2015, neutral): “Steenkamp 2001, Johnson et al. 2011, Messick 1991, Podsakoff et al. 2003, Siemsen et al. 2010, Weijters et al. 2010c), including method biases arise from “response tendencies that raters apply across measures, similarities in item structure or wording that induce similar responses, the proximity of…”
Linking the dots among destination images, place attachment, and revisit intentions: A study among British and Russian tourists (2017, background): “Respondents were asked to provide their opinions on 7-point Likert scales, anchored with “1=strongly disagree” to “7=strongly agree” and “1=totally unimportant” to “7=totally important”, respectively, including “0=I cannot answer” to reduce measurement error (Weijters et al., 2010).”
Misresponse to Reversed and Negated Items in Surveys: A Review (2012, background): “Our recommendation is that researchers use five- or seven-point rating scales on which all response categories are assigned a label and an explicit midpoint is provided (Weijters, Cabooter, and Schillewaert 2010).”
Using multi-item psychometric scales for research and practice in human resource management (2018, background): “are preferable, as these participants are able to comprehend the additional response complexity, whereas 5-point rating scales are preferable for the general public (Weijters et al., 2010).”
The Effect of Labeling and Numbering of Response Scales on the Likelihood of Response Bias (2014, methodology): “Weijters et al. (2010) adopted Greenleaf’s procedure of defining a contentless measure of ERS by counting extreme scores, and they calculated a similar index to measure ARS.”
Epistemic Exclusion of Women Faculty and Faculty of Color: Understanding Scholar(ly) Devaluation as a Predictor of Turnover Intentions (2021, neutral): “…devaluation may have resulted in acquiescence bias (Saris et al., 2010); however, this bias is weaker among highly educated samples like ours who are used to responding to survey items (Weijters et al., 2010) and this format has been used by the institution for faculty surveys for over 10 years.”
Response Styles in Survey Research: A Literature Review of Antecedents, Consequences, and Remedies (2013, methodology): “For DARS and MRS, Weijters et al. (2010b) find no effect and a positive relationship for age, respectively.”