Impact of relational coordination on quality of care, postoperative pain and functioning, and length of stay: a nine-hospital study of surgical patients.

By Jody Hoffer Gittell, Kathleen M. Fairfield, B. Bierbaum, William T Head, Robert Jackson, Michael P. Kelly, R. Laskin, S. Lipson, J. Siliski, T. Thornhill and 1 more. Medical Care, 2000

719 citations recorded by the source corpus.

Subfields: General Health Professions, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/5f1adfb47e7f4273e348399b9ba9a7d060423cca

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In General Health Professions

In Organizational Behavior and Human Resource Management

Citations in the corpus

Teamwork and patient safety in dynamic domains of healthcare: a review of the literature (2009, background): “decreased lengths of hospital stay.(12) Another study in intensive care comparing the perceived quality of team functioning with predicted and actual mortality rates of the unit during the study period found that for units with mortality rates that were lower than predicted, staff’s perceptions of t”
A Relational Model of How High-Performance Work Systems Work (2010, background): “Specifically, coordination is associated with provider-perceived (Argote 1982) and patient-perceived quality of care (Gittell 2000), and with reduced lengths of hospital stay (Gittell et al. 2000, Shortell et al. 1994).”
Chronic Illness Management: What Is the Role of Primary Care? (2003, background): “Consumers place great value on having a clinician or a team of clinicians that is familiar with the “whole” patient and his or her family and is able to communicate and coordinate medical activities across settings and caregivers; in some settings, such a system is associated with better outcomes (9”
Teamwork in Healthcare: Key Discoveries Enabling Safer, High-Quality Care (2018, background): “Patients receiving care from teams with higher levels of role clarity, mutual trust, and quality information exchange experience lower levels of postoperative pain, higher postoperative functioning, and shorter lengths of stay (Gittell et al., 2000).”
Relationships and Resilience (2008, methodology): “…these data have shown that relational coordination in these nine hospital units was a significant predictor of both quality and efficiency outcomes (Gittell et al., 2000), suggesting that relational coordination did indeed help these hospital units maintain positive adjustment in the face of…”
Coordinating Mechanisms in Care Provider Groups: Relational Coordination as a Mediator and Input Uncertainty as a Moderator of Performance Effects (2002, background): “Vol. 48, No. 11, November 2002 pp. 1408-1426 Gittell et al. 2000).”
The influence of organizational respect on emotional exhaustion in the human services (2008, background): “Gittell (2003) explicitly discusses mutual respect as an integral element of relational coordination (a form of coordination that depends on intensive exchanges of information as well as positive aspects of relationships such as mutual respect and shared goals), and shows that relational coordinatio”