Bringing Emotional Labor into Focus: A Review and Integration of Three Research Lenses

By Alicia A. Grandey, J. Diefendorff, D. Rupp. 2013

93 citations recorded by the source corpus.

Subfields: General Health Professions, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/5af2d08565a4def51dff6946e6c9e216af7c0be5

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In General Health Professions

1. Allison S. Gabriel
2. Alicia A. Grandey
3. Hyun Jeong Kim
4. Y. Lee
5. Gerben A. van Kleef
6. Stéphane Côté
7. Arnold B. Bakker
8. Won‐Moo Hur

In Sociology and Political Science

1. Allison S. Gabriel
2. Alicia A. Grandey
3. Y. Lee
4. P. Chelladurai
5. Hyun Jeong Kim
6. Stéphane Côté
7. Markus Groth
8. Gerben A. van Kleef

Citations in the corpus

• Interpersonal Emotion Regulation in the Workplace: A Conceptual and Operational Review and Future Research Agenda (2018, unknown): “In an attempt to overcome this constraint, emotional labor scholars have recently begun to extend emotional labor to cover exchanges between colleagues and supervisors (Côté et al. 2013; Grandey et al. 2013; Humphrey et al. 2015).”
• Emotional Labor at a Crossroads: Where Do We Go from Here? (2015, methodology): “As shown in the hourglass portion of Figure 1, these three lenses together (i.e., using trifocals; Grandey et al. 2013b) illustrate the dynamic and reciprocal emotional labor process.”